High Desert Acro Brats - Victorville, California

Ashlee Cruz

Horrible first impression of the place, did not return. The receptionist named Valerie, very rude and unprofessional. Receptionists are the face of the company, the ones customers first deal with, her bad attitude is definitely bad for this business.

Yacob Haile

I’m taking my 13 year old daughter here and she can’t do the basic things like the splits and a cartwheel, I was wondering if they still willing to take people who aren’t experienced?

Mrc Hermandez

Great place to help build the youths and toddler children in learning how to follow instructions and being Taichung how to stay active and healthy in this covid crisis and letting them have fun interacting and being a child.

Joceline Gonzalez

If I could put 0 stars on this I would, this a B*** of a facility. My niece went to her 2nd time to class at these so called gymnastics. When it came time to pick up my 9 year old niece at the end her sister (11 years old) got out of the car and went to the front to get my niece and Karen Matthew would not let my niece go unless her mom went to pay for the class. She yelled at my 11 year old niece stating to go get mom because she had to pay before leaving. Mom had documentation stating that her payment was so to be made until 6/26 for the month of June. Karen told mom that she was not going to let my niece go until mom made the payment. Mom showed the document that was given to her that payment was to be made on 6/26 and even Karen herself was the one who gave her the form with the date and mom still verbally confirmed that payment was to be made on 6/26! Karen then stated that she does not know why the form stats that date but that she was not going to let my niece go until mom made the payment. My 9 year old niece was terrified while Karen was yelling demanding payment and that is not ok! Why in the world would you pretty much hold a 9 year old hostage saying payment is due now when documentation shows that payment is until 6/26 especially when on a fixed budget! Attached to this review you will find the paper that was given to mom in regards to payment. Don’t bother taking your child here, very disrespectful owner!

elvia tovar

Horrible service and management, my kids were treated and blamed for the restrooms being dirty. When I was paying 300 monthly. Also they don’t care if kids been there months and making progress they only make sure the advanced kids are doing good my kids were never looked at for 5 months in the progressed they made they kept them with the new kids coming in ever week. I will never recommend anyone here waste of money and time. If your kid isn’t advanced don’t take them here they will be ignored. They have coaches who aren’t trained in gymnastics. Don’t waste your money in this place.

Steven Ayala

Assaults Little Girls and Try's To Hold Your Child for Ransom

I will be pulling my niece and informing my sister of what I witnessed. This isn't the 50's or a dazed and confused moment. No teacher, police officer, staff member or random homeless to say the least has a right to assault a little 10 year old girl. Saw some middle-aged women grab and yank a child. Little girl was probably 15 feet away from heading to the door and was assaulted by an employee. If that was my kid, I guarantee I'd be locked up right now for defending my daughter. (Than again, it's California, so I'd be out real quick to defend my family once more from that woman who would have assaulted my baby girl)

Kassandra Arana

This place seems nice, I used to take my daughter to Redlands Gymnastics and she really loved it there but because we relocated we started taking our 5 year old here and I like the routine they have the kids do, and I like the sizes of the class, but I highly suggest the staff should be in uniforms because the young ladies wear shorts that are basically underwear and you can literally see everything, I understand they have to be comfortable but there are longer shorts that go mid-thigh, very inappropriate to let staff dress like this, also I am not the first person to notice this, and I hope the owner will take this into consideration plus it will make the staff look more professional and clean. And maybe some ventilation because upon walking in and sitting down it smells like feet the time you are there. Other than that this place teaches really really good gymnastics the form and teaching is great

Nancy Arellano

Karen Matthew (Owner) is a terribly individual with no morals or respect to her customers! She treated my family poorly (to include our 6 year old daughter. This is definitely NOT a place I would support by investing my money.
The coaches are sweet however, when I signed up my daughter I was told there were always two coaches for her age group and that was not the case. Most of the time the students are left at a station without supervision. I will report this to the BBB and hope she learns to become a better human!