Childtime on Pleasant Grove - Roseville, California

Kelci B.

I’ve had both of my boys at Childtime on Pleasant Grove for a little over two years and cannot say enough good things.
The teachers and administrators are all wonderful. They put so much effort and thought into everything… from how the food is served, how the classrooms look, and the many activities they plan, including but definitely not limited to the elaborate and whimsical decorations they put up for the various seasons/holidays.
You can tell everyone there truly cares about the kids. As an example of this, an aid from my 2-yr olds class had the kids color a picture of a beanie… she then knitted each of the students a beanie in the same colors as their drawing! 🥹 Does it get any sweeter
After having my kids at an in-home daycare and another center, I am so, so glad I found this place. Yes, it is pricey but you actually get what you pay for in this case!

Brittany L.

My 4 month old daughter attended Childtime for 2 weeks, and we had a fairly poor experience. The only reason I'm giving 2 stars instead of 1 is because their director, Lisa, is fantastic and because they handled our departure well.

Our poor experience started within the first 2 hours of our daughter's first day. They mistakenly fed her another mother's breast milk. I understand that mistakes happen, but this was a big one for her first day. I do appreciate that they had the integrity to call me and tell me that it happened, but I couldn't move past this incident.

There also appeared to be at least 1 sick baby in the infant room during my daughter's first week, which resulted in my daughter getting sick. She got the flu and an eye infection before her first week was through (which led to 2 urgent care visits). I expected her to get sick, but was surprised by how quickly she did. It didn't seem like they followed their sickness policy very well.

Finally, I wasn't a huge fan of some of their policies, but I was aware of them going into the experience, so that's on me. The area where the babies sleep is fully lit, which made sleeping harder than it needed to be. I also think the way they handle their communal toys probably contributed to my daughter's illness.

There were a couple positives. Their director Lisa is very kind, warm, and accommodating. I also think she has a lot of integrity and truly wants everyone to have a great experience at Childtime. When we chose to leave after two weeks, Lisa waived the 2 weeks notice that you typically have to give, which I greatly appreciated! Lastly, Ms. Andrea in the infant room is great! She was always very kind and willing to answer any of my questions.

Overall, I recommend looking elsewhere for infant care.

Christine R.

Over the past 5 years I have had two children attend this Childtime location. Enrolling them was one of the best decisions I’ve made as a mother. It can be extremely hard to put trust in others to watch and care for your children. I’m so grateful that I put my trust in them. The staff here are loving, compassionate, responsive, and hardworking. The directors Crystal, Hannah, and Christy are incredibly informative and personable. They have earned my trust 1,000 times over. If you are looking for a childcare facility for you child or children, this is where you want them to be.

Kimberly E.

Our daughter has been attending Childtime on Pleasant Grove since she was 3 months old and she is almost 3 years old now. From the very first day, the staff was so welcoming and loving towards her and us. They really take the time to get to know each and every child and make it a fun and educational experience for them. We highly recommend Childtime on Pleasant Grove!

Natalie C.

I do not recommend this place, my 7-month-old baby was returned to me with a big purple bump on his forehead, and the explanation that they provided was not logical, so I requested the video recording. The director told my husband this occurred in a blind spot therefore there was no point in sharing it with us. I understand that accidents happen but the way that they handle the situation was not appropriate. They didn't even call us so imagine my husband's surprise when he picked him up.

Brooke C.

ChildTime is the BEST!  The staff is amazing and have so much love and dedication for what they do.  They treat each and every child as one of their own and take amazing care of the families.  The teachers are extremely well trained and make every effort to engage each child and develop them in a very individualized way.  Their curriculmn has helped both of my daughters learn and grown in a way that promotes positivity and a love for learning.  The management is committed to providing a safe, fun, and loving environment and we are very thankful to the whole ChildTime team.  Both my daughters absolutely love going here; you know it is an amazing place when they don’t want to leave at pick up.  I love that they feel as though it is their home away from home and the teachers and staff are to thank for that!  The whole team really cares about the children and work with the parents.  They have been amazing throughout the COVID pandemic while ensuring the best safety measures are taken.  Their communication has also been great which makes it very easy to manage as a working mom.  Out of 5 stars I would give them a 10!!  Thank you ChildTime for being our family away from family!

Crystal V.

This place isn’t worth it. Please save your money and go elsewhere. This place went downhill really bad since Covid happened. I would wait for a few years or never come. It’s a shame when I first brought my daughter it was great, she loved everyone until all teachers started to quit and then new teachers came in. That’s when problems started happening. The toddler teacher Valeria is way to rough with the toddlers and hates majority of them unless your toddler doesn’t act like a toddler. I have seen that woman pulled a toddler down got in her faced and yelled. Of course director won’t do anything because she thinks the employee is “amazing”. She would pull them down if they got up during circle time or yank them up if they were sitting. My daughter had nursemaid elbow at that time and it was caught on the camera when she yanked her up. I told her to not handle my daughter like that and what she had. This teacher looked at me crazy and said, “I never heard that before”. Director didn’t do anything about it. My daughter didn’t like her and would constantly cry when she saw her. She would come home angry and would have these tantrums, then started to regress. She didn’t want to speak anymore or use any sign language. It worried me and instead of helping my concern with my daughter, they blamed the problem on her and said she had behavioral issues. When my daughter finally turned 2, she went to Teri and the crying/tantrums stopped. My daughter was more happy and started to speak again. Then she went to the preschool classroom and problems started happening again. I would see on camera my daughter being picked on, no teacher being involved or they would turned their back not wanting to deal with the problem until my daughter stands up for herself then there’s a problem. I heard from other employees that one of the teacher in the preschool classroom doesn’t like my daughter and doesn’t want to deal with her. I have seen this teacher just sit there and watch everything go down instead of helping. It’s clear she doesn’t want to be in that classroom. When I drop off or pick up, the teacher would avoid me and not say a word to me. My daughter has developed anxiety because of this and started picking at her face. She would come home with bruises and scratches. When we mention this, they would dismiss our concerns. She would constantly scream that she doesn’t want to go to the daycare. Since we kept her home more, she’s been happier. The director has been so unprofessional about this and been hostile towards my family. When I was talking to the assistant director, I was asking a question and all I heard was her yelling in the background giving me a dirty look. When my daughter dad came to pick up one day and asked a question, she replied rudely, “what do you think?”. Just stay away, to many problems at this place.

Wendy J.

Our experience at Childtime has been absolutely amazing, from the office staff – Ms. Rosy and Ms. Lisa; who are amazing, to all the teachers; with a special shout out to Ms. Lisa and Ms. Alma. My son is more than ready for Kindergarten thanks to his TK teacher, Ms. Lisa. By the end of TK, he knows all his sight words, knows how to read and write along with addition and subtraction just to name a few. My son enjoys going to "school" daily and sometimes gets upset when I pick him up early. They have more than met my expectations, and I definitely recommend Childtime to all my friends. Unfortunately, our time at Childtime has come to end as my son starts Kindergarten in August. I am truly going to miss seeing everyone on a daily basis.