Gymnastics and Cheerleading Academy of CT (GCA) - Fairfield, Connecticut

Ingrid T. E.

Disappointing Experience with Hidden Fees and Unfair Commitment Policy

I’m extremely disappointed with this gymnastics company. When I signed my child up, I had no idea about their mandatory 21-week commitment, which they don’t make clear upfront. If you want to cancel early, you’re hit with a $75 cancellation fee, which feels incredibly unfair.

On top of that, there’s a $50 annual fee that wasn’t mentioned until after we were already enrolled, and they don’t openly advertise their monthly tuition costs—you’re only informed once you’re well into the process. It feels like they purposely hide these fees to lock you in, and I’m really frustrated by the lack of transparency.

I expected a much more open and honest experience, but this has been nothing but hidden fees and commitments. Be careful before signing up!

Paula P.

We had our girls birthday party there. Friendly and flexible staff. They had everything set up for us ahead of time. Fran was filou and well informed. It was a wonderful experience!

Chris T. E.

I had a very disappointing experience with GCA. The tuition advertised on their website is misleading, as it doesn’t reflect the actual costs involved. They impose a hefty cancellation fee and require a 21-week commitment before you can even cancel, which was not clearly communicated upfront. The staff we interacted with were unpleasant and not forthcoming about these policies. They misled us and dismissed concerns about cancellation fees, falsely claiming it was easy to cancel. I strongly warn other parents to be cautious and thoroughly verify all details before enrolling. Parents be warned!!!

MakeupbyDreamer M. R.

Very disappointed in the lack of communication when it come to the billing and , they wheeled us in in a free class , then the following we we decided let see if this is something our granddaughter would like , the front desk girl said we would get billed every month so we sarted the free class sep 8th starting day would be the following Sunday , by sep 15th they had already took money out my bank $135 when I asked she said it was a tuition fee and charged for the half of September mind you she hadn’t only went but 1 Sunday .. my granddaughter likes it so i looked the other way until they took out another $145 Oct 4th now I’m like wth is going on , they have a young girl who gives out miss information , they don’t make it clear about monthly payments or if they charge tuition I didn’t know until I saw it took out my bank .. ,mind you it’s only been 5 Sunday class is every Sunday , my granddaughter kept coming out the room saying she was bored they do exercise warm up about 20 minutes then walk the bean my granddaughter lost interest so on the 5th Sunday I ask hey my granddaughter isn’t enjoying herself she don’t want to do it , she tell me if you drop them it’s $75 fee that I wasn’t aware off , they are sneaky and uncommunicative, you run a business you be clear about payments don’t then I research and they done this to a lot of people I don’t understand how a business like this is still open they need to be investigated for misinformation and then trying to make people stay by charging them a late fee I’m going to my bank to see if I found fight this it’s terrible .. I’m going to get a lawyer and see what he says because she’s doing this to a lot of Families and I don’t think it’s fair we work so hard and here she comes and just puts all these charges it hasn’t even been 2 months and I’ve already been charged almost $300.. please do your research don’t go by free stuff that’s how they scam you .. it’s terrible ….

Ray

My family and I are truly blessed to have dealt the most warm and inviting staff. We have relocated several times for work reasons and my kids would be distraught if we had to do so again. They love it here and feel right at home. The coaches cater to each child’s limitations and skill level. They provide direction, but in a fun environment where they still have some freedom. Thank you for everything, bravo! GCA has our vote!

Phoebe R.

I was on the cheer team I was a kid.Most unorganized team I’ve ever seen, no discipline at all and was all over the place. The lady running it used to talk about my mother in front of me. Currently at a new gym, switching gyms was the best decision ever. GCA is bad

Megan C.

My daughter attends the Mind and Motion class here, which I honestly cannot say enough good things about. The perfect combination of gymnastics, free play and socializing, mixed with arts and crafts, and they are always doing something fun for the holidays. My daughter absolutely loves it! We decided to have her 4th birthday here this past weekend and it was so great. Very clean, set up nicely, staff were organized, polite and super helpful with everything. All the kids who attended had so much fun! One of my friends has a child who is very shy and she was so impressed with the way the coaches interacted with her daughter, encouraged her and got her involved… so much so that she is now going to sign her daughter up for class here. Would definitely recommend to others looking for a birthday party location or classes.

Kathleen B.

Terrible customer service. Rude when I first registered my son and then I brought my son into class today just to be told that today's class was canceled and that I should have checked my e-mail. Meanwhile, I check my email multiple times a day and did not receive any email. So far every encounter has been negative with GCA of Fairfield which is unfortunate as it's a good location for our family.