CHR Community Health Resources - East Hartford, Connecticut

Ryan L.

Refused services and told to go somewhere else after missing one appointment, I explained to them that I missed my appointment due to my car breaking down so I told them that I really need the therapy and I can do zoom appointments and they said either go somewhere else or come in person which I can’t do. I also found out that they’ve been scheduling me appointments without my knowledge for what I assume is to discharge me quicker. I have done everything in my power to get the help that I need with the situation I was dealt and they do not want me to get help

Helena T.

The East Hartford clinic is not highly recommended, in general I think chr as a whole is not highly recommended as their main concern is about how much money they can get out of your insurance or out of your pocket. They do not provide services and you will end up with false diagnosis that will ruin the rest of your life or your child’s life. At times they will engage in questionable services save yourself, save your child, and save your money from this agency.

Based on what I saw, this agency is racist and prejudiced against minorities, their only objective is getting as much money out of you even if it means pretending to provide services. Do yourself the favor and avoid them at all costs, they don’t know what therapy is and will also stick you with paperwork surveys over therapy and claim that it was a session, a sorry excuse to not do their job.

Rachel S.

I went to see a therapist here for awhile and he was excellent. Then suddenly he no longer worked there, presumably let go. I was contacted and told I would be paired with another therapist and then heard nothing further. A few weeks later I received discharge papers in the mail. They didn’t even check with my mental well being before discharging me! Thankfully I am OK but I can’t imagine someone who was in crisis dealing with this kind of behavior.

BAM

My son was a patient here for one year, until they discharged him, despite making ZERO progress during this time. The so-called "psychological evaluation" was a complete joke. I regularly expressed my concerns and gave updates as to issues going on at home. They often looked at me clueless, having no answers for me. Scheduled appointments were often cut short. There was a 50/50 chance whether I'd ever get a call back. One time I left his counselor messages for one month before she called me back. A total waste of time. Would never recommend this place.

Dennis L.

They're unbelievable, husky insurance accepted with professional staff. I can't talk more highly of these folks, they really helped me when I was in a bad way

Lake M.