Institute of Living - Hartford, Connecticut

Address: 400 Washington St, Hartford, CT 06114.
Phone: 05457800.
Website: instituteofliving.org
Specialties: Psychiatric hospital.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Appointments recommended.
Opinions: This company has 15 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Institute of Living

☎️05457800

Institute of Living

El Institute of Living es un hospital psiquiátrico ubicado en Hartford, Connecticut, Estados Unidos.

Address: 400 Washington St, Hartford, CT 06114.

Phone: 05457800.

Website: instituteofliving.org.

Specialties: Psiquiatric hospital.

Other points of interest:

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended.

Opinions: This company has 15 reviews on Google My Business.

Average opinion: 3.5/5.

👍 Reviews of Institute of Living

Institute of Living - Hartford, Connecticut

Connie B.

5/5

This review also appears on Yelp. IOL is an amazing lock-down facility. They offer numerous classes daily which are all non-mandatory. They allow the use of your bed for sleeping purposes during the day at your discretion. They encourage drinking water/ice water in tumblers which they provide. Their TV is on frequently but not during meals or classes. They have games and books to read. They. Do put people in isolation when needed (COVID, Noro Virus for example). They have three separate floors starting with geriatrics (older people). I was in geriatrics. And a children's and three adult units. Their staff is kind and amazing. They will do a body check on your arrival to look for possible wounds for example that may need treatment. Nurses/techs/ psychiatrists and social workers help you. Techs take vital signs (BP). Nurses give you your meds. Phelobotomists draw blood. Doctors work with the social worker to talk to you about what is going on. The doctor prescribes psych meds. Nurses also charge your phone for you. Phone use is limited unless you are in isolation but they have a phone booth for you to use. Be sure to bring a list of phone numbers you want to call. They will look up appointments you need to make. Some they will make. Be sure to ask.I had to make my primary care appointment and a diabetes appointment. Cell phone times are 6-10 pm weekdays and 9 am to 10 pm weekends. Bring extra clothes but none with strings. You cannot take pictures. They do your laundry in house.

M M.

1/5

West grad clinic. The WORST place you can seek treatment. Nothing but inexperienced residents who don’t listen. HUGE egos, god forbid you call them by their first name. And the treatment is poor . My drs were dismissive, uncaring and even rude at times. They don’t understand your illiness even if they claim to specialize in it. I’ve asked my dr to not allow men be part of my care due to past traumas. Sure thing every other meeting a male Dr was present. I have severe OCD , PTSD, social anxiety and major depression. My quality of life is pretty poor and they did nothing to help. They want to force you to get better. Meaning, if the meds aren’t working they make it seem like you’re the problem. Then you are the one that isn’t helping your situation. Theyre constantly giving you ultimatums instead of trying to work with you and work around your trauma. My attending Dr Adrienne L. Bentman, MD basically said to me “We can’t offer you anything else for treatment” since my meds were not working. I’ve tried 5 medications and nothing helped. They have made me worse to the point of suicidal thoughts. The therapist. MY GOD are even worse. Childish and unprofessional. They bad mouth eachother and show no class. Mine was always late, left one of my sessions to attend to a family matter (her child pooping), and wasn’t at all helpful with my needs. Useless! I asked to change my current one but my doc didn’t want to she said that I should reconcile with the therapist after telling her , I wasn’t comfortable with her. Despite telling me before that I needed to find the correct therapist that it might take me a few tries. Such horrible horrible care. Hartford Hospital you are a terrible establishment and need to be revived. And who ever reads this; NO i wont contact patient advocate because it doesn’t matter. The same horrible drs will still be there and nothing ever changes with you guys. Stay away from this place if you actually have mental health problems. They only can treat people with minor symptoms.

James M.

5/5

I was a patient there around 1960. I was diagnosed as manic depressive at that time as bi- polar wasn’t coined yet. I was there for 8 weeks. The best 8 weeks I ever spent. At 91 years old married 68 years thanks to the base I got at ITL. I am no longer on any medication. Great program, great Doctors.

Melody S. (.

1/5

I trusted the IOL to help with my 11 year old daughter who was struggling with suicidal thoughts. I was told great things and was hopeful this would help her. I went to visit her every night and what I witnessed was absolutely appalling. The majority of the staff had no compassion (but there was one nice nurse), they were unable or just refused to accommodate my daughter's sensory needs with food, even after their own dietician put in special orders for her meals. My daughter didn't have even a single sip of water during the 4 days she was there. But more importantly, the trauma my daughter witnessed there will haunt her for the rest of her life. She needs more therapy now than she ever needed prior to attending the IOL. Every single night while I was there for visitation, we had to plug our ears to try to drown out the screams of another child who was being physically restrained for one reason or another. Every night my daughter cried because she was scared that she was next. On the fourth night, during my visitation, we were witnessing the most traumatic experience of them all. A little girl (this unit is only 10-13 year olds) was being forced to the ground and had FIVE adults on top of her. She was screaming for her life for nearly the entire 2 hours of visitation. We could not escape it, but even worse, it was causing my daughter to panic.. my daughter was screaming and crying saying "please leave her alone!" As this time the cries were coming from one of her friends. As the little girl's screams intensified, so did my daughter's.. until my daughter is screaming bloody murder, through tears, and I am physically holding her back because she thinks they are killing this girl and she wants to go save her... My daughter then grabs her chest and says she can't breathe.. I have to scream for a nurse to come help my daughter.. I'm crying, the nurse is crying.. the little girl's screams fade to nothing, as they had injected her with a sedative, but my 11 year old child thought that they had killed her. The emotional trauma is absolutely unreal. The one nice nurse took me in the hall and told me through tears eyes that my child is experiencing so much trauma there that she's not getting any help while being there and she encouraged me to sign her out of the program. I said that I wanted to take her home immediately and she started the paperwork. They then sent two other nurses and a doctor to try to convince me to let her stay another night. I refused. That doctor had to call the supervisor and chief of staff to discuss the situation. She returned 20 minutes later stating that the COS and supervisors all agreed that my daughter should be discharged and sent home with me. The nice nurse appeared again to help us pack our things and walk us out. She again had tears in her eyes and said that she wished she could send all of the kids home that were there because no one should be experiencing this. We left and will never go back.

Jacob C.

5/5

I can't thank the team at Institute of Living enough. We are currently going through an extremely difficult time with our child and they have been amazing every step of the way. Her team is caring, responsive, non judgemental, and overall fantastic. They have been an invaluable resource as we navigate helping our child and we are truly thankful for that.

Serena T.

1/5

The staff was extremely rude and unhelpful. I was asked to bring clothing for a patient and not directed which entrance to the parking lot to use(google maps gives you the wrong one). I drove around the parking lot until I find the building (which isn't well directed and is very confusing) and the nurse inside won't help me at all, doesn't explain their procedures, and had an attitude. Only one nurse was helpful after trying to deliver clothes for OVER AN HOUR.

Matt L.

5/5

Amazing place to heal and overcome one of if not the hardest part of my life. I am for ever grateful for the staff and the relationships I made. I will never forget them.

Marie W.

5/5

I can’t thank my care team enough dr. Bradshaw, Kayla the nurses they where all awesome I had the best care ever thank you IOL for helping me