Ace Hardware Home Services - New Lebanon, Ohio

Ace Hardware Home Services: A Reliable Home Comfort Solution

For homeowners seeking dependable and professional assistance with their heating and cooling systems, Ace Hardware Home Services located at 38 W Main St, New Lebanon, OH 45345, United States, presents a compelling choice. With a dedicated phone number of 9372404920 and a comprehensive online presence via acehardwarehomeservices.com, this service branch offers a streamlined approach to managing your home’s climate control needs. The company specializes in a range of services, making it a one-stop shop for many homeowners’ concerns.

Specialized Services Offered

Ace Hardware Home Services in New Lebanon distinguishes itself through its focused expertise in several critical areas. Specifically, they provide comprehensive services as a Heating contractor, ensuring efficient and reliable heating solutions for residences. As an Air conditioning contractor, they design and install modern cooling systems, contributing to comfortable indoor environments. Furthermore, they offer specialized Air conditioning repair service, addressing issues promptly and effectively to maintain system performance. Finally, they provide dependable Furnace repair service, safeguarding homeowners against potential breakdowns and ensuring optimal heating operation. This targeted approach demonstrates a commitment to delivering specialized solutions, rather than a generalized service offering. The convenience of accessing these services from a single location underscores the value proposition for homeowners.

Location and Accessibility

The New Lebanon location at 38 W Main St is strategically situated to serve the local community. It’s easily accessible, and the facility features a Wheelchair-accessible car park, reflecting a dedication to inclusivity and ease of access for all customers. This commitment to accessibility further enhances the overall customer experience. The office’s presence within the Ace Hardware network provides a familiar and trusted brand, fostering confidence among potential clients.

Customer Feedback and Reputation

Based on customer reviews, Ace Hardware Home Services in New Lebanon consistently receives high ratings. The Average opinion: 4.9/5 reflects a strong level of satisfaction among those who have utilized their services. Feedback consistently highlights the professionalism, expertise, and courteousness of the technicians. A particularly noteworthy comment from Brandon Davidson emphasizes the thoroughness of the service, from knowledge and expertise to punctuality and professionalism – a sentiment frequently echoed in other reviews. The consistent positive feedback suggests a commitment to exceptional service and customer care. The high volume of reviews (83 reviews on Google My Business) provides a robust indication of the company’s popularity and reliability within the community.

Additional Points of Interest

Beyond the core services, Ace Hardware Home Services prioritizes convenience and customer support. The Repair services offered are designed to minimize disruptions and restore comfort quickly. The dedication to prompt and effective repairs contributes significantly to customer satisfaction. The company likely maintains a well-stocked inventory of common parts and supplies, enabling efficient turnaround times. Furthermore, it’s reasonable to assume that the team provides clear and concise explanations of diagnoses and recommended solutions, empowering homeowners to make informed decisions about their home’s comfort systems. The integrated approach, combining installation, maintenance, and repair, represents a holistic solution for homeowners seeking long-term peace of mind.

Contact Information and Resources

To schedule an appointment or inquire about services, homeowners can easily contact Ace Hardware Home Services at 9372404920. The website, acehardwarehomeservices.com, provides detailed information about the services offered, service area, and company values. Customers can also find contact information and directions to the New Lebanon location. The online platform likely features resources such as frequently asked questions, service guides, and maintenance tips, further supporting homeowner knowledge and decision-making. The combination of local accessibility and online resources creates a seamless and convenient experience for customers.

👍 Reviews of Ace Hardware Home Services

Zachery M.

5/5

Brandon Davidson was excellent from his knowledge and expertise all the way to his great manners punctuality and professionalism. Thank you Brandon for your excellent service, my family thanks you. I will recommend the company and technician to all friends and family. 5/5

Vicki B.

5/5

Thank God I called the Southwestern Ohio Heating and Air Conditioning company! Wanda was so kind and compassionate. She voluntarily looked up the model and serial numbers of my heating unit and we discovered that it was still under warranty! When their heating/air technician, Tyler, arrived, he instantly diagnosed the problem and fixed it in less than 45 minutes! I was really surprised how low the service charge was! In addition, Tyler was really kind too. He explained everything and voluntarily told me lots of helpful information to help me have the best experience with my heating/air system. I highly recommend Southwestern Ohio Heating and Air Conditioning, because they go the extra mile!!!

Erica L.

5/5

I've had nothing but excellent service from everyone I've interacted with at this company. Wanda returned my call first thing this morning & Tyler was here to check my furnace by 8:30! He gave me a repair quote, advised that the furnace is very old & it may not be worth putting that amount of money into it, but did not pressure me to buy a new furnace. I asked for a quote on a new unit and John came the same afternoon. Both gentlemen were prompt, friendly, professional, & knowledgeable. I feel confident in the services & products I'm receiving and will certainly use this company again!

Kris

5/5

Tyler was great! He was so helpful is finding the issue quickly and responded to it. He was so nice and considerate in my home. He was professional and really took the time to show me and explain the issue and how to get it fixed. Overall, I would recommend Tyler!

Ryan H.

1/5

Have a two year old system that is under warranty. After 6 visits and taking my money for labor to install parts that weren’t bad it still isn’t fixed. The last visit they wanted nearly 15-20% of the system cost new to try the next repair but no guarantee that was going to fix the problem.

Pam A.

5/5

Southwestern Ohio heating and air sent Tyler to clean and do a check-up on my furnace. Tyler arrived on time and was very professional and courteous. He completed the job and shared his knowledge by providing tips and advice to me. Tyler took the time to answer all my questions. I highly recommend Southwestern Ohio heating and air.

Frank L. M.

5/5

Tyler Asher was very knowledgeable and presented us with several options due to the heating system no longer working. He was detailed, very pleasant, and very accommodating by making arrangements with one of the owners to review our final options regarding the repair or replacement of the furnace. I highly recommend him as your technician.

Karen P.

5/5

I called Southwestern for a service call to check my heat pump. It was not cycling on. The technician, Tyler, diagnosed the problem as a thermostat issue and proceeded to make the repair. His diagnosis was correct and my heat pump is now working. Tyler was very courteous and professional. He was carefull not to track in our house and cleaned up after himself. Southwestern is a top notch service company and Tyler is definitely helping them keep up their reputation.