NAPA Auto Parts - New London, Ohio

NAPA Auto Parts: Your Trusted Automotive Resource

For motorists and automotive enthusiasts alike, NAPA Auto Parts stands as a dependable and comprehensive source for vehicle parts, supplies, and expert advice. Located at 19 N Main St, New London, OH 44851, and reachable at Phone: 4199292265, NAPA Auto Parts in New London has consistently served the community for years. Their website, Website: napaonline.com, provides convenient access to a vast inventory and helpful resources. Customers can easily browse products, check availability, and place orders online, further enhancing the shopping experience.

About NAPA Auto Parts

NAPA Auto Parts is a leading automotive retailer with a rich history dating back to 1916. Initially established as the National Automotive Parts Association, the company has evolved into a nationwide network of stores and an online marketplace. Today, NAPA is recognized for its commitment to quality, customer service, and providing a wide selection of products to meet diverse automotive needs. The New London location specifically focuses on delivering a personalized experience, catering to both professional mechanics and individual vehicle owners. They pride themselves on their knowledgeable staff, who are equipped to assist with parts selection, troubleshooting, and general automotive advice. The company’s core mission is to empower drivers by providing the tools and expertise necessary to maintain and repair their vehicles efficiently and effectively.

Specialties and Services

The NAPA Auto Parts store in New London specializes in a broad range of automotive products and services. While specific details on their specialties are not explicitly listed, their extensive inventory typically includes:

• Auto Parts: Engine components, brakes, filters, belts, hoses, and various other critical parts.
• Batteries: A comprehensive selection of batteries for various vehicle makes and models.
• Fluids: Motor oil, transmission fluid, coolant, brake fluid, and power steering fluid.
• Accessories: Car care products, tools, and accessories to enhance vehicle performance and appearance.
• Diagnostic Tools: Equipment and supplies for vehicle diagnostics and repair.

Beyond product sales, the store offers valuable services to its customers. These services may include:

• Delivery: Convenient delivery options to accommodate busy schedules.
• In-store pick-up: A streamlined process for ordering online and picking up the items at the store.
• Same-day delivery: For urgent needs, same-day delivery services are often available.
• Wheelchair-accessible car park: Ensuring accessibility for all customers.
• Wheelchair-accessible entrance: Promoting inclusivity and ease of access.
• Quick visit: Designed to cater to customers who need a fast and efficient service.

Customer Feedback and Accessibility

The NAPA Auto Parts location in New London has garnered positive feedback from its customers. Currently, the store boasts 43 reviews on Google My Business, with an average opinion of 4.5/5. This high rating reflects the store’s commitment to customer satisfaction and its dedication to providing quality products and services. Customers consistently praise the helpfulness of the staff, the wide selection of parts, and the convenience of the various services offered. The store’s commitment to accessibility is also noteworthy, with features like a wheelchair-accessible car park and entrance ensuring that all customers can comfortably visit and shop.

Contact Information and Additional Details

Address: 19 N Main St, New London, OH 44851, United States.

Phone: 4199292265

Website: napaonline.com

In addition to the listed amenities, the store accepts various forms of payment, including credit cards, debit cards, and NFC mobile payments. This broad range of payment options caters to the preferences of a diverse customer base. NAPA Auto Parts in New London is more than just a store; it’s a valuable resource for vehicle owners and a testament to the enduring importance of personalized service in the automotive industry. It truly is a one-stop shop for all your automotive needs.

👍 Reviews of NAPA Auto Parts

Captain C.

1/5

Spent 5 minutes standing there. The manager was on the phone telling someone how she was new and was going to improve the service. Her employee was standing at the other register watching her talk. Multiple glancing look eye contacts but not one acknowledgement I was there. Not a hello, be with you in a minute, wait a second finger or even a head nod. If you're going to improve customer service you don't do it by blowing off someone with cash in hand. Place down the road got my money...and greeted me the second I walked in.

Isaiah L.

5/5

One of the best experiences I've ever had was here. David the store manager was so helpful. He went out of his way to help me. It's very rare to find a place like this. I called 2 other places before finding this shop. I couldn't even get help on the phone. I'm telling you, You have questions or need parts you'll get more than you paid for here.

Nick D.

5/5

I've only been in this store two times and both times the staff were very helpful the most recent the lady at the desk discounted the parts 50%. Will definitely be returning

Dave B.

3/5

Not very friendly, had most of what I needed and by the time I left the clerk had thawed out and become a decent person again.

Pam R.

5/5

Well stocked store. Incredibly helpful staff. Very pleasant experience

Mark C.

5/5

Nice little parts place got in and out pulling my utility trl with no problems

Kim J.

2/5

Beware they charge you 10 to ship an item from another napa to their store. Unhappy

Sue H. G.

5/5

Very nice and helpful employees!!!!