Access Community Action Agency - Danielson, Connecticut

Okay, here’s a comprehensive overview of the Access Community Action Agency, presented in a formal and helpful manner, designed to be informative and encouraging:

Introduction to Access Community Action Agency

The Access Community Action Agency is a vital social services organization dedicated to assisting individuals and families in need within the Danielson, Connecticut, and surrounding areas. Situated at 231 Broad St, Danielson, CT 06239, the agency operates with the mission of promoting self-sufficiency and improving the quality of life for its clients. They offer a range of programs and services focused on addressing critical needs, aiming to empower individuals to overcome challenges and build a more stable future.

Location and Contact Information

Clients can easily reach the Access Community Action Agency via telephone: 04121600. Their website, accessagency.org, provides detailed information about their services, eligibility requirements, and application procedures. The physical address is 231 Broad St, Danielson, CT 06239. It’s worth noting that the agency offers a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility for all visitors.

Specialties and Services

The Access Community Action Agency’s primary focus is on delivering comprehensive social services. While specifics vary and are subject to change, they generally encompass assistance with:

• Energy Assistance
• Housing Support
• Food Assistance
• Transportation Assistance
• Case Management

The agency’s case management approach is particularly noteworthy; it involves working closely with clients to develop personalized plans based on their unique circumstances. This individualized attention is a cornerstone of their operation, aiming to tackle the root causes of hardship and promote sustainable solutions.

User Feedback & Operational Considerations

Based on publicly available reviews, the agency has garnered a generally positive reputation, with an average rating of 4.1/5 on Google My Business. However, feedback suggests potential areas for improvement, specifically concerning accessibility to their support services. Some users have reported difficulties accessing 24-hour assistance, highlighting the need for streamlined communication and potentially expanded online resources. It appears a key challenge lies in ensuring consistent and readily available support, particularly regarding urgent needs like heating assistance. The website, while a valuable resource, doesn't currently offer assistance with this specific program, leading to frustration for those lacking computer access.

Additional Information of Interest

The Access Community Action Agency is deeply committed to serving the community. They strive to connect individuals with the resources they require to thrive. The agency’s dedication to accessibility is evident in its physical facilities, ensuring that all individuals can easily access their services.

Conclusion & Recommendation

The Access Community Action Agency represents a significant resource for individuals and families facing economic hardship in Danielson and the surrounding region. While there’s room for continued improvement in streamlining access to certain crucial services, the agency’s commitment to comprehensive case management and community support is commendable. For anyone seeking assistance, we strongly encourage direct engagement through their website: accessagency.org. This will provide the most up-to-date information on available programs and allow you to schedule an appointment and begin the process of accessing the support you deserve.

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👍 Reviews of Access Community Action Agency

Vicky E. R.

1/5

The worse place they don't help... they have food don't give to the people who needed employees are really bad people the worse place to go for the help they supost to help the community I hate it....

Patricia P.

3/5

Their 24 hour heating assistance line sucks, your support to be able to schedule an appointment 24 hours a day, however it only works during business hours and the line tells you all appointments are full or to use the website (which does not offer the help with heating assistance) or your not sign up with them at all. This is also Not helpful for people who don't have a computer.

Ameenah G.

1/5

I've left Veronica 3 voicemails in the past 3 weeks to no avail. Today, I left her supervisor a voicemail.
I'll update this review next week
Update: still no call back, I just left another message and I mentioned that this is my 5th message left in the past 5 weeks that I've been attempting to seek their services for a loved one in dire need.

Albert L.

1/5

(PLEASE HELP)..... I was a believer in Access when almost 7 years ago they got me outta the shelter into a boarding house with my own room. Now fast forward to week b4 Christmas and the 6 people that live here are told the house will be sold and today is day after Christmas and we get blessed with 2 different buyers asking to look into our rooms. Selling a house is normal, but not tell us we'll be okay and they will find us housing. I hope someone reads this that can help us because all of us are in fear of being homeless and put out in the cold. Access agency should be helping us find a place to go before selling the house to make that non-profit money

Denise C.

5/5

Not only was Debbie so kind to my kids running around her office, but she was helpful, efficient and personable. We need more patient people like this working in this field. Thank you for making my experience so positive!

Jessica O.

1/5

Miriam at the Danielson location was horrific my mother is in the hospital and receives assistance from the Danielson office when I called for help for my mother not only was she rude and unhelpful she was discouraging. If you do NOT like to help people you need to change your line of work! There should be a zero tolerance policy on belittling people in need of help. To even rate one star is giving too much credit. No wonder why people in need do not want to reach out to places that can help them with having a staff member like that is completely unexceptionable!

Jessica M.

5/5

Everyone here does fantastic work in helping you. I always come here for heating assistance, food bank, case management to help with you problems with other public or government help.

Kelly ?.

4/5

This place tries to be as helpful as possible. I would have given them 5 stars but they don't offer to match clients with benefits that we might qualify for, not if you don't go there specifically asking for a need. I've always found many more benefits doing my own searches on the internet. Same thing moreso with 211.