Action Card Services - Tuscaloosa, Alabama

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Introduction to Action Card Services

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Action Card Services is a dedicated department within the University of Alabama (UA) that plays a crucial role in managing student and staff identification cards. Located at 451 Campus E Dr, Tuscaloosa, AL 35401, United States, and easily accessible via Phone: 2053482288, and with a comprehensive website at Website: actcard.ua.edu, this service provides essential support for the university community. It’s a vital resource for ensuring proper identification and access to various campus facilities and events. The department’s commitment to efficiency and professionalism is evident in its operations, as highlighted by consistently positive feedback from users.

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Specialties and Services Offered

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The primary specialty of Action Card Services is, as its name suggests, the issuance and management of University identification cards. However, their responsibilities extend beyond simply producing cards. They handle a wide range of related services, including:

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• Card Activation and Replacement: New students and staff require activation of their cards, and replacement cards are readily available for loss or damage.

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• ID Printing: The department offers on-demand printing of student and staff IDs.

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• Photo Services: A dedicated photo area is available for capturing the necessary images for card creation.

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• Lost or Stolen Card Reporting: A streamlined process is in place for reporting lost or stolen cards and initiating the cancellation of the compromised card.

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• Group Card Orders: Bulk card orders are accommodated for student organizations and departments.

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The department prides itself on providing a swift and efficient service, as emphasized by numerous user comments. They operate on a structured schedule, maintaining a level of organization that reflects the university’s overall operational framework. While office hours are strictly adhered to, this system contributes to the department’s overall effectiveness.

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Location and Accessibility

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The physical location of Action Card Services is strategically situated within the university campus, specifically inside the bus hub. This central location makes it easily accessible for students and staff. Furthermore, the facility is designed with accessibility in mind, offering a Wheelchair-accessible car park and a Wheelchair-accessible entrance, ensuring that individuals with mobility limitations can readily access the services provided. This commitment to inclusivity is a core value of the department.

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User Feedback and Reputation

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Action Card Services consistently receives high praise from the university community. Google My Business reviews demonstrate a remarkable Average opinion: 4.8/5, reflecting the satisfaction of the vast majority of users. These reviews consistently highlight the department's courteous and professional staff, as well as their efficiency in processing requests. Users appreciate the thoroughness of the service and the helpfulness of the employees. The emphasis on politeness and professionalism contributes significantly to a positive user experience. They are known for taking care of all card-related needs and exhibiting a strong commitment to customer service. The department’s responsiveness and willingness to assist are frequently mentioned in positive feedback.

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Key Attributes & Operational Efficiency

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Beyond the positive reviews, several key attributes define Action Card Services. The department operates with a noticeable level of organization, a characteristic often attributed to its affiliation with the university. This structured approach, while maintaining strict office hours, ensures consistent service delivery. Furthermore, the staff are consistently described as being both professional and courteous, fostering a welcoming and helpful environment. The speed of service – often described as ‘swift’ – is another recurring theme in user feedback, indicating a commitment to minimizing wait times and delivering results promptly. The combination of these factors contributes to the department’s strong reputation and its vital role within the university community. The department’s location within the bus hub also serves as a convenient stop for students needing a quick break or a moment to catch their breath, further enhancing its accessibility and value.

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"summary": "Action Card Services at the University of Alabama provides essential identification card services to students and staff, consistently receiving high praise for its efficient, professional, and accessible operations.",
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👍 Reviews of Action Card Services