Associates In Women's Health Care - Pueblo, Colorado

Tanagra

The receptionist, the sonogram tech, the lab tech, Nurse Nikki, and Midwife Susan were all very kind and knowledgeable. They each helped to ease my anxiety and worries as a first-time expectant mother at my older age.

Update edit: Dr. Castelli and Mary were incredibly kind and professional during my entire pregnancy. If I could have another pregnancy, I'd feel confident in their care again, thanks for everything ❤️

Raeleen S.

I recently had the pleasure of visiting Dr. Castelli for my annual gynecological exam, and I cannot recommend him highly enough. From the moment I walked into his office, I felt welcomed and at ease. The staff was friendly and efficient. Dr. Castelli has a warm and approachable demeanor that immediately puts you at ease. He took the time to listen to my concerns and answered all my questions thoroughly. I appreciated his willingness to explain Everything to me During the exam. Dr. Castelli was gentle and respectful. He told me more in detail (compared to my last gyno) about my health problems. I learned new things about my body and what problems I do have. He ordered the test he believed I need and referred me to doctors that would better assist my other concerns. If you’re looking for a knowledgeable, caring, and attentive gynecologist, I highly recommend Dr. Castelli. He truly cares about his patients and provides exceptional care!

marisa A.

Extremely uneducated unprofessional, and would never trust these people when giving birth. I was lightly spotting for two weeks scheduled to come in for an ultrasound. They didn’t take it serious at all didn’t even have my appointment in the system. Their equipment is old & outdated. it took them an hour to get through my appointment which I showed up to 20 minutes early. Very slow & rude not kid friendly you’re better off going to PCHC.!! Now I’m stuck looking for a new OB Because I refuse to go through this pregnancy with idiots for a doctor’s office even the front desk doesn’t know how to act. If I could give this place zero stars I would.

Candace G.

This office is extremely inefficient and unprofessional. Getting help from a practitioner is almost impossible. The provider I saw seemed rushed had very little experience with gynecology needs. The office does not return calls and also struggled with getting prescriptions filled. I do not recommend.

Ammarissa M.

This was the most uneducated and rude place Ive ever been to and I came from PCHC! The staff was rude, negligent, disrespectful and careless. Made appointments last minute and never listened. Called and left a reminder on my mother‘s phone that I haven’t spoke to in 17 years and did not give them the phone number and then when I told them that they had the wrong number, they updated it and I still never got any of my appointment reminders until the very last day when I had enough of them, and they finally updated it because I received the text that have been added text reminders. I had a feeling that the ultrasound tech was new. She didn’t seem to know what she was doing, but I’m supposed to place my entire pregnancy on her skills when she’s just an entry-level employee.? Every time I tried to talk to my doctor, whom said I could call him anytime I could only talk to nurses and every question I had none of the nurses knew any of the answers, and finally when I got frustrated with one of them because she denied letting me talk to my doctor for different times I told her I wanted to talk to somebody more educated which in fact the doctor is more educated than a nurse that’s the point of a doctor … She said she didn’t like my Tone because she’s been there for 15 years which newsflash if you’re an old nurse you’re not going to have updated classes or know anything about fertility and research that’s recent… But I’m supposed to trust a four-year degree nurse over an eight year degree doctor sounds sketchy to me. I’ve been waiting a week to hear from my doctor and instead of receive any calls whatsoever I call to ask why my doctor hasn’t called me and the receptionist lets me know that the facility manager tried to call me on Friday which she did not because I have all of my call records And they said she would call me and now it’s been three days and she still has not called me. I’m assuming to fire me as a patient because one nurse said I had a tone but I’m on my second miscarriage they told me that the reason for my miscarriages is just bad luck and , upon my first visit, they never told me any information about what I could eat or safety and care instructions for pregnancy which I’m pretty sure is a routine thing that most pregnancy centers Do. They scheduled me for an ultrasound at barely 5 weeks, which I knew it was too early and then another one at seven weeks, but couldn’t give me a set appointment with my doctor, even though I told them that he could give me a call on the phone, but since he doesn’t usually do that, I had to call off work so I can see him after my ultrasound Because they decided to give me a last-minute appointment rather than call me back and actually schedule it like they appreciated any of my own life and busy schedule . The elderly lady who is a receptionist was extremely rude and I feel like she needs to retire already and so does Mary Dr. Castelli’s nurse because she’s extremely rude and uneducated. She has absolutely no bedside manner and I can guarantee 90% of those people in the OB department have no idea about fertility miscarriages or having a healthy baby. They are there to get a paycheck and that’s it. They try to give you as many things that they can charge you for as possible, but no actual information or education. I was going through my second failed pregnancy and miscarriage and they had no concern for my feelings or emotions and couldn’t even give me a call back and now I have to be my own doctor and find things on Google which actually gave me a whole lot more information like expected management so if you were going through a miscarriage Just know that you do not have to have painful pills or DNC. It is safe to let it come out naturally and it’s a lot better for your emotions and none of these doctors will tell you this because they want money out of you and this is the free version.

Sam R.

Will never return to this clinic.
Reception desk were unprofessional, one couldn’t even be bothered to acknowledge me when I walked up to her window.. a simple, please go to the other window would’ve been more appropriate.
The second one to call me over, needs to learn to allow someone to speak before interrupting.
She claimed the ultrasound tech was “new” and had no idea when I’d be seen… went around the corner and the person said, “she’s only seven minutes past her appointment, if she needs to cancel then cancel”. Unprofessional. Do your job correctly and you wouldn’t be sitting in the hallway being a snot saying how backed up you are. I was there for over 20 minutes, ya know since the “policy” is I’d have to pay if I’m 10+ minutes late.
If you’re unable to read an ultrasound then I suggest getting an actual professional in to teach you or find a new profession.
Absolutely unacceptable. The patient has a right to know how long they’re expected to sit there without the entire office gabbing about it so loudly that everyone in the waiting room can hear. All of you should most definitely be ashamed of yourselves, I didn’t know this was high school and it was a gossiping center.

kate S.

This is my second time coming here for my pregnancy, I went to springs for one appointment and immediately decided to travel from pueblo to springs. This office gives false information and pushes for c section births. WE ARE WOMAN AND HAVE BEEN GIVING BIRTH FOR CENTURIES! C sections should only happen if the baby or mom’s health is declining fast. I should have never had a c section with my first and this office is still trying to push me to have a c section. The springs office gave me so much more hope and flexibility for a vback birth. Screw this office and screw parkview

lil B.

So to begin I came here for pcos trying to get pregnant it took me months and a referral to even get an appointment here and then for my first appointment I saw the doctor for about 10 minutes tops we talked and I feel like I didn’t really learn anything about possible steps to take to get me to my goal but she wanted to do a blood draw so I did that they drew my blood and when finished put a cotton ball and piece of medical tape over it as a bandaid not right at all and as I walked out blood ran all the way down my arm then they told me they would call me with results to schedule me another appointment. When the doctor called she left me a voicemail and when I tried to return her call was told by reception that my doctor had not called me and I ended up having to go in to even get the point across to have them get the doctor to call me back. The doctor then said she would send me a referral to a specialist and DID NOT inform me they didn’t take my insurance so I called to see if I could be referred somewhere that did and was told that wasn’t possible and the doctor would contact me with other corses of action and this was two days ago, no contact so I will be searching for another gynecologist it’s been nothing but stress and loss sense I started going here so I DO NOT RECOMMEND going here

Cornchip

Susan is a a great doctor, but the front desk staff is AWFUL and RUDE every time I have been. I understand obgyns have to leave to deliver babies, but why would you not call patients that are scheduled that day and tell them that their doctor won’t be there? I have to take off of work, and walk in to be notified the doctor isn’t even there? Don’t come here!

Tanisha I.

Would give 0 stars if could. Literally I talked to secretary and explained my symptoms to her, also adding in I was referred by the hospital. She instantly was cussing at me and telling me I had to take myself elsewhere. I am new to the area too so that was cool 🤷 would NOT recommend at alllllllllllllll. I also would Love to add I haven't been able to keep anything down for 5+ days thanks to y'all.

Raeleen S.

I recently had the pleasure of visiting Dr. Castelli for my annual gynecological exam, and I cannot recommend him highly enough. From the moment I walked into his office, I felt welcomed and at ease. The staff was friendly and efficient. Dr. Castelli has a warm and approachable demeanor that immediately puts you at ease. He took the time to listen to my concerns and answered all my questions thoroughly. I appreciated his willingness to explain Everything to me During the exam. Dr. Castelli was gentle and respectful. He told me more in detail (compared to my last gyno) about my health problems. I learned new things about my body and what problems I do have. He ordered the test he believed I need and referred me to doctors that would better assist my other concerns. If you’re looking for a knowledgeable, caring, and attentive gynecologist, I highly recommend Dr. Castelli. He truly cares about his patients and provides exceptional care!

Tanagra

The receptionist, the sonogram tech, the lab tech, Nurse Nikki, and Midwife Susan were all very kind and knowledgeable. They each helped to ease my anxiety and worries as a first-time expectant mother at my older age.

Update edit: Dr. Castelli and Mary were incredibly kind and professional during my entire pregnancy. If I could have another pregnancy, I'd feel confident in their care again, thanks for everything ❤️

marisa A.

Extremely uneducated unprofessional, and would never trust these people when giving birth. I was lightly spotting for two weeks scheduled to come in for an ultrasound. They didn’t take it serious at all didn’t even have my appointment in the system. Their equipment is old & outdated. it took them an hour to get through my appointment which I showed up to 20 minutes early. Very slow & rude not kid friendly you’re better off going to PCHC.!! Now I’m stuck looking for a new OB Because I refuse to go through this pregnancy with idiots for a doctor’s office even the front desk doesn’t know how to act. If I could give this place zero stars I would.