AutoZone Auto Parts - New Lexington, Ohio

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AutoZone Auto Parts: A Comprehensive Overview

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AutoZone Auto Parts, strategically located at 795 Carroll St, New Lexington, OH 43764, serves as a vital resource for automotive needs within the New Lexington and surrounding communities. Contacting them is easy via their Phone: 403430841, and a detailed look at their offerings and location can be found on their website: Website: autozone.com. This establishment distinguishes itself through a broad range of services and products, catering to both seasoned mechanics and everyday vehicle owners.

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Specialties and Services

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At its core, AutoZone operates as a dedicated auto parts store, stocking a vast inventory of components required for vehicle maintenance and repair. Beyond standard parts, they function as a comprehensive car accessories store, offering a selection of items designed to enhance vehicle aesthetics and functionality. Recognizing the importance of reliable vehicle operation, AutoZone also specializes in car battery store services, providing a variety of batteries to suit different vehicle types and performance needs. Furthermore, they provide a tool rental service, enabling customers to access specialized equipment for their automotive projects without the expense of purchasing.

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Key Features and Customer Convenience

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AutoZone in New Lexington prioritizes customer convenience. Curbside pickup is available, allowing customers to quickly collect their ordered parts without leaving the comfort of their vehicle. Delivery options are also offered, expanding their reach beyond the immediate vicinity of the store. For customers seeking a streamlined experience, in-store pickup is a readily available service. Shopping within the store itself remains a viable option, providing the opportunity to browse and receive personalized assistance. The store also facilitates same-day delivery for urgent needs, and a wheelchair accessible parking lot ensures inclusivity for all customers. The emphasis on speed and accessibility is further demonstrated through the ‘Quick visit’ service, designed to accommodate brief stops for immediate needs.

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Payment Options and Accessibility

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AutoZone embraces modern payment methods, accepting debit cards and a range of credit cards. They also offer NFC mobile payments, providing a contactless and convenient payment experience. Accessibility is a key consideration; the store features a wheelchair accessible parking lot, ensuring that individuals with mobility limitations can easily access the facility. The store’s commitment to inclusivity extends to the interior, with a wheelchair accessible entrance and pathways.

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Customer Feedback and Reputation

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AutoZone’s New Lexington location consistently receives positive feedback from its customers. Currently, the store boasts 166 reviews on Google My Business, reflecting a strong level of customer engagement. The average opinion is 4.3/5, indicating a generally satisfied customer base. Feedback frequently highlights the helpfulness and friendliness of staff, with one customer specifically praising Corey B, a store associate, for his exceptional service and suggesting he deserves a raise – a testament to the positive work environment. Another customer, Alex the manager, is lauded for going above and beyond to resolve a significant order error, demonstrating a high level of dedication to customer satisfaction, particularly given the customer's pregnancy and time-sensitive needs. These anecdotal accounts, while not formally cited, paint a picture of a team committed to providing efficient and personalized service. The store’s ability to address and resolve complex issues, as exemplified by the fuel pump mix-up, speaks volumes about their operational procedures and staff responsiveness.

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Contact Information and Location Details

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Address: 795 Carroll St, New Lexington, OH 43764. The store’s location in New Lexington provides easy access for residents of the surrounding area. The Phone: 403430841 number facilitates direct communication with store staff. The website, Website: autozone.com, provides further details about store hours, inventory, and services.

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