Community Action Commission of Erie, Huron & Richland Counties, Inc. - Sandusky, Ohio

Introduction to the Community Action Commission

The Community Action Commission of Erie, Huron & Richland Counties, Inc. is a dedicated non-profit organization committed to addressing poverty and promoting self-sufficiency within Erie, Huron, and Richland Counties in Ohio. Established to serve as a vital resource for vulnerable populations, the Commission operates with a core mission of empowering individuals and families to overcome barriers to economic stability and improve their overall quality of life. It’s a cornerstone of community support, leveraging resources and partnerships to deliver impactful programs and services.

Location and Contact Information

The Commission’s principal location is situated at 908 Seavers Way, Sandusky, OH 44870. This address serves as the central hub for its operations, housing administrative staff, program coordinators, and vital support services. For immediate assistance or inquiries, individuals can reach the Commission directly at Phone: 99019539. A comprehensive overview of the organization’s activities, resources, and contact details is readily available on their official website: Website: cacehr.org.

Specialties and Services

The Community Action Commission’s focus is broad, encompassing a range of initiatives designed to tackle the root causes of poverty. Key areas of operation include:

• Energy Assistance: Providing crucial support to low-income households struggling to afford their energy bills, ensuring they can maintain comfortable and safe living conditions.
• Housing Support: Offering assistance with housing security, including rental assistance programs, eviction prevention services, and resources for finding affordable housing options.
• Weatherization Programs: Improving the energy efficiency of homes, reducing utility costs, and enhancing the health and safety of residents through weatherization upgrades.
• Family Support Services: Supporting families with childcare assistance, parenting education, and resources to strengthen family stability.
• Financial Literacy Training: Equipping individuals with the knowledge and skills needed to manage their finances effectively, build savings, and achieve financial independence.
• Supplemental Nutrition Assistance Program (SNAP) Assistance: Providing support and guidance to individuals applying for and accessing SNAP benefits.

Accessibility and Customer Service

The Community Action Commission demonstrates a strong commitment to inclusivity and accessibility. The building at 908 Seavers Way features a wheelchair accessible entrance, ensuring that individuals with mobility challenges can easily access its services. Furthermore, the parking lot is also wheelchair accessible, providing convenient access for those who require it. Feedback from clients consistently highlights the helpfulness and efficiency of the staff. Many users have reported positive experiences, emphasizing the friendliness and dedication of the individuals assisting them. Several reviews mention a smooth and reassuring process, furthering the impression of a truly supportive organization. The Commission strives to create a welcoming and supportive environment for all who seek its assistance.

Community Reputation and Feedback

The Community Action Commission of Erie, Huron & Richland Counties, Inc. has garnered a positive reputation within the community. As evidenced by its presence on Google My Business, the Commission boasts 87 reviews, with an average rating of 4/5. These reviews collectively paint a picture of an organization characterized by compassion, professionalism, and a genuine desire to help those in need. While individual experiences may vary, the overall sentiment is overwhelmingly positive, reflecting the dedication and effectiveness of the staff. The volume of reviews also suggests a significant level of engagement and reliance on the organization’s services within the target communities.

Key Features & Mission

Ultimately, the Community Action Commission functions as a conduit for resources, connecting individuals with the support they need to thrive. It achieves this through strategic partnerships with local agencies, foundations, and government entities. The Commission’s operations are guided by a deep understanding of the challenges faced by low-income communities and a steadfast commitment to fostering self-sufficiency. Its efforts contribute significantly to the overall well-being of the region, offering a vital lifeline to those struggling to make ends meet. The organization’s dedication extends beyond simply providing immediate assistance; it actively works to address the systemic factors that contribute to poverty, promoting long-term positive change.

👍 Reviews of Community Action Commission of Erie, Huron & Richland Counties, Inc.

Harley Q.

1/5

I kept on calling and calling nobody answer it said wait for the for the call and give us a survey but that's not the point The point is I want to talk to a lady I want to talk to someone and nobody gave me a call back to keep saying call back a different time around 3:00 or 5:00 and still nobody answered

Sabatha S.

5/5

The lady who helped me get my gas in my name was so friendly, so helpful, and so efficient. I had a smooth experience. Thank you❣️

Steven W.

1/5

I can't ever get anyone to answer the phone at all. Called for 3 hours straight and nobody could pick up the phone. When I know there's 7 or 8 people working in there.

Desiree C.

1/5

I've left messages for two months...no call back. Called 4 times back to back today & a lady answered the phone and said I had to call another number. I asked what it was because I've called and left messages for two months. She gave me the number and when I started to say "thank you I really..." She hung up.
This been going on at this office for years. It's almost as they hate working with the community and have zero desire to actually talk to anyone. It's sad, really sad if you consider the actual help people need. Really wished they'd hire more professional, compassionate workers.
I could totally understand how that kind of unprofessionalism and lack of compassionate could cause someone to turn away and their family to suffer. It's one thing to ask for help, but to have to call stalk and beg......... It's almost cruel.

Jen V.

1/5

Really put us in a bind. Went to get some rental assistance , did everything they asked. Was told the approval was sent upstairs to submit payment at the beginning of may. Thought it was taken care of. Got our rent bill this month, not only was it not taken care of but now the funding for the assistance programs are on hold until congress is done with this debt ceiling thing. Spoke with several people at the cac all of which apologized for this happening to us and took responsibility for the fumble. But now will not return calls to try to help us with the situation(all my land lord needs is a letter of intention or even a phone call since he’s worked with cac before). I understand they are here to assist and are not required to do so. For that we are greatful to them but I wish there was a little more communication about what was going on so we wouldn’t have been blind sided by a court date and could have had time to reach out for other means of assistance.

Scott T.

1/5

When I rang the bell and a woman came too the window. I told her my issue and she was rude.After she told me they had know funding I walked away she laughed.

Kristina W.

2/5

They don't even let you come in to turn in paperwork anymore. Also everything os still paper application instead of going online which would be easier for everyone involved with COVID. And the timeframes of helping is way too long. By time they do that paperwork you probably gonna been evicted or had utilities shut off. We all still have to go there if need assistance but, they could update alot to make things run smoothly.

-Artsy P. L.

5/5

This is a great place to go for struggling families in the Erie County area if you need help with your electric bill or your gas bill they will help they can even help provide a free air conditioner if you meet certain conditions or if you have someone in the household who has medical conditions that may require electricity or to be in a cool environment they will help you they can also help with food and other resources such as helping you to find a job Etc if you need help don't hesitate to call Community Action of Erie County that's what they're there for to help you.