Creative Center For Early Education - Phoenix, Arizona

T M.

UPDATE: I wanted to provide clarity regarding Maria’s misleading review and share my own experience with this daycare’s management. First and foremost, Maria has never been a customer at this daycare—she was simply an authorized pick-up person and does not have direct experience with their services. Her review is based on false information and personal bias rather than firsthand knowledge.

Additionally, her claim that this daycare properly follows court orders is completely inaccurate. The director has failed to follow legal guidelines and has shared information in a way that disregards the rights of the paying parent. After consulting with multiple daycare facilities, I have confirmed that most will not release information to a non-paying parent without explicit approval from the paying parent—yet this daycare has chosen to ignore that standard.

If you are a parent in a shared custody situation, be extremely cautious before enrolling your child here. The way the director handles legal matters is deeply concerning and could create unnecessary conflicts for families dealing with custody issues.

I hope this review helps parents make an informed decision before choosing this daycare.

Original Review: Our experience with Creative center was great before the ownership changed, (have been using them for my kids for the last 4 years and recently with my boyfriends daughter) but under the new management, things have gone downhill. The new owner is rude, disrespectful, and makes unilateral decisions about children without consulting parents. The most alarming issue was that they gave my boyfriend’s ex full access to their new system without his consent and without reviewing the court order in place. When we raised our concerns, the owner showed no care whatsoever and was completely indifferent about whether we unenrolled. This lack of professionalism, disregard for legal custody agreements, and dismissive attitude toward parents is unacceptable. We also got sent home a bag full of poop where she had an accident and she goes potty no problems at our house. If you’re looking for a daycare that values communication and respect, I strongly recommend looking elsewhere.

Ft

The old woman who are incompetent to take care of the kids allows the children to fight hurt each other and has absolutely no control over any of the kids if your child gets hurt they will not care, they will make comments like “you aren’t even her biological father” completely unacceptable. Two times our child has had her hair cut, we talked to the office about it and they just brushed it off and said it’s not a big deal. That is considered assault. I do not recommend taking your children here if you go here and observe for yourself you will see the children are running around with complete chaos. They will defend the children who are in the wrong, the older woman is incapable of performing this job there are too many kids.

Raj K.

Excellent childcare with a homey feel, locally owned and managed. Diffetent from all the corporates and franchise child cares out there and providing children what matters most( care , free play, learning) than just marketing bluff. I like how they let my child explore without restrictions through out the day wanting the child to go to school everyday. One other key aspect we like is the separate enterance for each classroom which helps in your kid getting less sick as germs don't spread from one classroom to other. It has helped my child with less sick cycles. Highly recommend the hidden gem !!!

M S.

This review is due to the most recent 1 star review (right below this review) from Tri***Bou***** (referenced as T.B. in this review). My experience with Creative center has been very pleasant and respectful since January 2025. I have only started going there a couple days per week every other week to pick up my daughter due to 50/50 custody with my ex and him choosing this daycare/school for our daughter. I would like to break down and clarify the 1-star review since I am the ex that was spoken about in that review.

On 2/3/25, I went to pick up my daughter from this daycare. I spoke with the school director, Brianna, and showed and emailed her the court order set in place. I asked that I be given access to the system (Procare), which updates parents with things pertaining to the child, such as general updates, incidents, food intake, daily photos, messaging to and from staff, etc. Mind you, the father (T.B’s current boyfriend) had access to this same app with the daycare that I had last year because he is entitled to that access as am I. I told Brianna that I had requested this from another staff member in early January and I was given this access, but within approx. 30mins I was removed from her account by the Father, that I spoke with that staff member the following day and she stated that he requested I not be given access, and I told her that he is legally (per court order) not allowed to do that. However, I left it there because I did not want to create more drama than they (Father and his GF) have already done. However, I decided to bring it up again on 2/3/25. Brianna reviewed the court order and gave me access again. It showed that T.B was still in the system as though she was a guardian or “mother” (which I had seen in early January), which is misleading to staff due to this individual having no legal authority over my daughter and she is not even my daughter’s “step-mom”. Father called within 1 minute or 2 (I was right in front of Brianna when this occurred) upset and Brianna told him that she had a court order stating that I was entitled to the access. Father then angrily stated that he as going to disenroll my daughter and T.B’s 2 children due to this and Brianna respectfully and calmly apologized for the way he was feeling and that if he felt that was what he felt needed to be done then she understood, but that she was following what was stated in the court order that she had in front of her. Therefore, I would like it to be known that Brianna did not make any unilateral decisions, she followed the court order, she respectfully, professionally, and calmly responded to Father’s angry call. So, if you want a daycare that IS respectful, respects court orders, and is calm in tough situations then you should come check this daycare/school out. However, if you are looking for a shady facility that does not follow legal paperwork then this is not the place for you.

I would recommend that the most recent review that I am referring to be ignored and looked over since what was written is by no means an accurate description of what occurred and was only written because their unlawful request was denied. Oh and just as a side note, in ANY daycare/school soiled clothes are always returned to the parents (pee and/or poop), so this is not an abnormal things. To add on to that, my daughter is not even 3 years old so, the probability of her having accidents is still very high and according to the father and T.B. my daughter has "no problems" at their house... ever. However, I have a text from the Father on 1/20/25 stating that she did have a poop accident, so her comment of having "no problems" at their house is also false. I hope this is helpful to ensure that the blatant defamation of this facility by T.B is not considered by parents looking for a daycare/school for their children.

Don D.

My daughter Presley has attended Creative Center since the age of 3 and is still there to this day. Presley is now 12 years old and does before and aftercare at Creative Center. CC is a family owned business for over 20 years and provides excellent opportunities for kids. The staff is by far some of the best individuals I have ever met. I am going to miss them tremendously I call this place "THE HIDDEN GEM"

Nel N.

Thank You for preparing my son for kindergarten. He enjoyed attending Creative Center for Early Education very much as he has expressed it many times. I will defiantly recommend your center to anyone I know looking for the perfect daycare center. Thank you for giving him a wonderful experience. Anyone looking this is the center for your child. I lived on the west side of Phoenix but I drove 15 miles out of my way just for him to attend. The staff truly cares about making everyday a great day for our lil babies.

Kasey M.

Wonderful facility. Educated, patient, nurturing and energetic staff. Excellent curriculum. My 3 year old can say all of his abc's, identify all of his colors, shapes, and count to 30. The play area is exceptional. I feel safe and secure knowing my child is safe and secure with them. I have never had peace of mind when dropping off my son, but with creative center I feel so secure knowing he is safe and in highly qualified hands. Exceptional daycare.

laurel H.

I love this daycare. Friendly, great hours,clean safe