Extended Stay America - San Jose - Sunnyvale - Sunnyvale, California

Naima R.

I recently stayed at this hotel for three nights while I was in between moving, and overall, it was an okay experience. The rooms are clean and well-maintained, though I personally found them a bit smaller than expected. While it might be perfect for some, the space felt a little cramped for me.

One thing that was a bit frustrating was the room service. We were required to call for even the smallest items, like kitchen cutlery, utensils, and bathroom essentials. We had to make multiple requests before receiving everything we needed, which was a bit of a hassle.

The breakfast options were also quite limited. They offer a grab-and-go selection with just a few choices like coffee, muffins, snack bars, and oats. Not much to get excited about, but for the price, I guess it’s reasonable.

The place is fairly affordable, so I can’t complain too much considering the cost. However, I did feel a bit uneasy at night—it has a motel vibe that made me feel less secure. It’s not a dealbreaker, but something to be aware of if safety is a concern for you.

Overall, it’s decent for the price, but I wouldn’t say it’s the best place if you’re looking for a more comfortable or secure stay.

Maz R.

The rooms were horrible. There were zero utensils or any other things to make use of the kitchen. You had to think in advance what you wanted to have and prepare to walk to the front desk and pick it up! There was a swarm of ants in bathroom. All the cabinets in the kitchenette and the bathroom were peeled! I just don't wa let to think any more about this place.

Marius L.

Very good location, silent. There are few rooms which have the window to the highway (a little noise, not much), but the majority of the rooms are very silent, they have windows in the inner courtyard. The furniture a bit old, but functional. Also the kitchen is very good. The personnel is very friendly. Overall i am very satisfied. I stayed there 3 months (in the summer if 2024)

Patrick R.

I booked here last minute because my apartment was in disarray and just wanted a comfortable place to sleep.

I think I scored on the noise factor, it’s in a quiet business neighborhood and there wasn’t any road noise from 237. There was a little noise in-between the units, but I found it to be tolerable.

The room was okay, my room smelled a bit like weed but it didn’t bother me. There’s no power outlets at the bed but 2 behind the TV, which I found odd.

Overall it’s fine for the price I paid, but I wouldn’t want to stay here for more than a few nights.

Julie G.

They altered my reservation and overcharged me for 5 nights. Owner keeps promising to call me but never did. Ants everywhere. Water leaked from the ceiling the entire time we were there and nothing was done even though I reported it. We kept a bucket under the drip to collect the nasty water. Grease stains all over kitchen. Julianna is awesome.

Anthony R.

I have to say that for the needs that we had, they have been excellent and attentive. Never had any issues and they were always accommodating if we needed room cleaning days changed, or if we needed to change when we paid. Staff were all friendly and understanding, and came to feel like friends more so than just the staff. If I ever need to have a place for a roof over my head again I'll probably return here.

Josiah H.

Stayed here for 3 months during an internship, very pleasant experience, the staff are helpful and are flexible when it comes to scheduling room cleanings and getting you the resources you need. It is within walking and metro distance of a lot things like malls and theaters but it is pretty much in the middle of corporate-suburbia so don’t expect a crazy big city experience. The kitchenette had enough room to cook most of my meals and I paired it with an air fryer which made cooking anything possible. Overall, enjoyed my stay here and to some degree I would say it felt like home.

Lori G.

Thus place is a quiet ,friendly place. The rooms are descent size and clean.(not smelly).The front desk were very helpful and understanding with everything.I would stay here again and recommend people to check it out if in this area..Dog friendly