Fairfield YMCA - Fairfield, Connecticut

K H.

I used to love this facility until they traumatized my 3 year old into hating the pool. I witness one the swimming instructors throwing my 3 year old in the pool letting her go down grabbing her back up with one arm and repeating the process several times until our eyes locked. I was in such shock. When she noticed me looking at her she immediately turned it into a swimming exercise. She did it so seamlessly that I was left wondering if I was just letting my anxiety see something different. I asked my daughter why she was crying she seemed to think she was in trouble, she kept saying she wanted to apologize to her swimming teacher. Fast forward the next weekend when she should have had her next lesson. She refuses to go back. She said, her swim teacher is not nice and she doesn’t want to go back. I feel horrible, bc there has been times that my 3 year old didn’t want to stay with her swimming instructor but her instructor would just grab her and start playing with her in the water and she would forget not wanted to stay. I wonder how long this has been going on. She is even hesitant to go in the water with me now. What saddens me the most is that she seemed so gentle with the other kids. Like my daughter was just targeted.

Steven A.

My local YMCA. My son and I both come 4 days a week. We use the gym, weight room as well of the pool. The pool is reserved more often than not but if you have a flexible schedule, you can find time for all your exercise needs. They also have Yoga, Pre-K and as well as after school programs and summer programs for kids right up to teens.

Sarah M.

Very frustrating experience here with my kids' swimming lessons. They had to miss two classes, and were not allowed to make them up. And then, at the end of their session, the instructor didn't tell us it was the last class (in fact it wasn't the regular instructor but a sub, which happens all the time), so we showed up the following week to find out their session was over. They wouldn't let my two small (3 and 4) children swim, so after all that we just had to go home. There's no email reminders, no one says anything, no one even asks if you want to sign up for the subsequent session. Not a great experience. I wish there were more options in Fairfield for swimming lessons.

Toni E.

I love this Y! I learned to swim there about three years ago I’m 72. I swim almost every day. I love it. The instructors and staff are so wonderful and supportive. Th gym is great too. New!

Jackie C.

Do not waste your hard earned cash. I signed up for a class that I had to pay extra for and discovered that I need to miss 3 classes. They would not refund me, nor allow me to make up the classes in the next session. Nada. The women’s locker room looks like it hasn’t been updated since 1950. The website is nothing but a big advertisement. The only good thing are the amount of lap times if you are a swimmer. Fairfield deserves better.

UPDATE, October 10, 2023. The director reached out to me to solve the issue. I thank the Y for a quick and courteous response.

Carla L.

Wendy at the front desk staff has been consistently very helpful. The building and pool area are old but they are very well maintained. I have found the pool locker rooms to be very clean on a consistent basis as well. The staff is friendly . The gym has weights and machines and there are many classes offered both in person and online.

Mr. M.

My daughter have been going to this pool for so few weeks . lifeguard Sam was really rude and pointing at a finger at me and my daughter to get out of the pool which is super Duper rude and screaming at us. but generally the pool is nice, the swimming pool stuff are rude and disrespectful. The gym is really nice but it’s too small. employees treated us like no one

Hossin K.

I only use the pool on daily basis. The pool hours for lap swimming has become very limited. As an example, for today Oct 2nd, after 9am, for lap swimming only 2 hours is allocated for the entire day and evening . Lap swimmers are being ignored for the benefit of organized groups. This is unfair to lap swimmers, since we don't have a say in the pool schedule. This the reason for my 2 star rating.