Golden 1 Credit Union - Yuba City - Yuba City, California

Overview of Golden 1 Credit Union - Yuba City

If you're searching for a reliable Credit Union in Yuba City, CA, Golden 1 Credit Union - Yuba City at Address: 1282 Stabler Ln #640, Yuba City, CA 95993, United States, is a noteworthy option. With its convenient Phone: 8774653361, this financial institution offers a suite of services including ATMs, Banking, and more, catering to a variety of members' needs. The Website: golden1.com provides comprehensive information about their services and how to join their credit union.

One of the standout features of Golden 1 Credit Union - Yuba City is its commitment to accessibility. The Wheelchair-accessible car park and Wheelchair-accessible entrance ensure that all patrons, including those with mobility issues, can conveniently access their services. Additionally, the credit union offers a Cash advance service, which can be particularly useful for members in need of quick funds.

Despite its accessibility and diverse services, Golden 1 Credit Union has received mixed reviews. On Google My Business, it boasts 55 reviews with an Average Opinion: 2.9/5. This indicates a room for improvement in certain areas, possibly customer service or account management, although it's also a reflection of the varied experiences of their members.

For potential members or those seeking financial services in the area, Golden 1 Credit Union - Yuba City offers a solid foundation with its credit union model, which typically emphasizes member benefits and lower fees compared to traditional banks. However, the average opinion suggests there may be areas where the union could enhance its service quality and member satisfaction.

Should you be considering joining or utilizing the services of Golden 1 Credit Union - Yuba City, it's advisable to visit their official website for detailed information on membership requirements, services offered, and how to get started. Their dedication to accessibility and variety of banking options makes them a worthy consideration for anyone in the Yuba City area seeking a dependable financial partner.

👍 Reviews of Golden 1 Credit Union - Yuba City

steve M.

1/5

Worst bank in the history of banks/credit unions. Always a line... Can't pay with my other bank (Wells Fargo) online because Golden 1 is in the dark ages. They make it SO HARD to just PAY YOUR BILL! It's like DAMN you guys trained to get the late fees etc or what UNreal. A real F-U to the people on this one. 1 more loan to pay off with them, and then, NEVER AGAIN.

o C. Y.

1/5

The tellers don't seem like they want to be there, they act as if their being forced to work a paying job against their will. If it is even remotely near closing time there is always an excuse for them to not be able to help their customers. Overall poor experience nearly every time I have to wall through the doors of that bank.

Ken G.

5/5

Always happy and helpful staff. Quick turn around but busy lunchtimes, eve. Then not too long a wait.

Hannah T.

1/5

If I could rate it no Stars that’s what I would rate this experience. I was applying online to bank with Golden One. I had Jump through hoop after hoop after already speaking with someone. They informed me my address wasn’t correct so I gave them the needed information to verify my Address. They took my payment information to be able to open an account and then told me my card declined after it was already billed to them. And kept telling me my card was declined even though I could see in my bank statements where the card had been charged and gone through and even taken money out. They were still telling me it had declined even after showing them proof. I am extremely disappointed because I had heard good things about this bank but I can assure you after the few interactions I had with them it quickly changed my opinion. You’re better off going and banking with someone else who’s honest and up front about charging your card the first time around.

K G.

1/5

If you want to be scammed and deal with fraud multiple times, Golden 1 is the perfect bank for you. They also like to make new policies without letting their members know, like putting holds on your checks.

TØNFANTIC 7.

1/5

It's disheartening when a trusted institution fails to deliver the level of customer service we expect. In this case, it seems that the teller exhibited rude, arrogant behavior and lacked basic customer service skills. As someone who used to love and enjoy their services, it's disappointing to witness such a decline in professionalism among their staff. It's crucial for businesses to prioritize customer satisfaction and ensure their employees are well-trained in providing exceptional service. I encourage you to get better training of the teller's behavior to help the branch address these issues and improve their overall service quality. My experience with teller 6101 gave me the courage to write this feedback hoping thus institution cares and value their costumers. This is not the first time I experience this kind of service.

Dwayne R.

3/5

Often very rude staff, and for some reason my visits are very lengthily and irritating no matter how cordial I am with the staff when purchasing my cashier's check for rent. Been going here for well over three years and they should know me and what I'm there for! In and Out!

Paul S.

1/5

Worst customer service at a bank ever. I'm not even sure why there is a branch here since the tellers tell you to go online. If you need more than. To deposit your money, you need an appointment. Need to change your pin or get a new debit card. You will be given a card with an 800 # on it. I regret opening an account with this credit union. I had one years ago when the CU lost my money for 2 weeks. I came back as my bank merged, and I thought the service was bad. This golden 1 branch has proven me wrong. This branch wins the award for worst customer service.