Lacey L.
1/5
Beware of this daycare. Neglected medical emergency! Ignored choking and tried covering it up!!!
My son attended this daycare for 6 months it was closer to my new job, closer to our home, so we really tried to make it work. The tour was wonderful, great lesson plans, meals, and clean. However, our first week there a teacher allowed my son not to eat or drink for 8 hrs and didn’t notify me. The director didn’t seem to care when I was obviously concerned. They move your kids to the next class up without telling you. I looked for 10 minutes at pick up for my sons belongings one day and after searching the school finally located an employee who said this isn’t your kids class he was moved to xyz class. No one told me anything because he was still dropped off at his previous class everyday with no word of any type.
The icing on the cake for my family: my son choked on a pancake requiring back blows on a Friday morning. The teacher saved my sons life and reported it immediately to the director. Erin, the director, opted not to call EMS and did not notify me of the incident. The following Monday at drop off the teacher was concerned about how my son did over the weekend. She realized I had no clue about the situation and told me what happened. I immediately made a safety plan with her and his other teacher while I was preparing to move states and only had 2 weeks left at this school, I was going to try to make it work. I spoke to the director Erin, asked why I wasn’t notified. She told me the pancake would have disintegrated and he was fine so she opted not to notify me. My kid is 2. Choking kills 1 in 5 kids per day in the USA. This was a medical emergency and she ignored it. I explained that to her very clearly. She apologized and asked what she could do so I told her to educate her staff on first aid/cpr and she admitted it was not her staff but it was her who made the decision and still insisted he was fine!! She didn’t understand how potentially fatal her mistake was and she did not care. She was not accepting that she was WRONG! And put my son in danger so I reported the incident to the state.
Because we had the safety plan with the teachers I continued bringing my son. State came on a Monday and because of Erin’s lies and inconsistencies of her story and the vague incident report, well multiple incident reports on the situation (which I only got 1 and only signed 1) they will likely be investigated further THANK GOD!!
Erin then retaliated against my family and revoked daycare services from my family at 6pm the same day the state visited. Which only sends the message that they are not willing to own their mistake or get any better. She admitted it was because of my report to the state, she tried to say it was because “I wasn’t happy with their services” I made it clear I was only not happy with her choosing not to notify me or call EMS during a medical emergency and her lack of concern when we talked about it. I was concerned about her ignorance of first aid/cpr that lead to them neglecting my child. She should NOT be managing anything and she should not be working with children. My son is back in his old daycare, he no longer cries at drop off, he would cry and beg to go home in the parking lot some days!! He is a much happier kid! and now a lot of questions and concerns I had about kids incorporated are coming full circle. I should have trusted my gut and removed him the day they didn’t feed him and never looked back, but I tried to give them the benefit of the doubt.
NEVER again!! I will always advocate for children and their safety!! and I will share my experiences on EVERY platform every opportunity I get until this place makes a change!
