Marshall County Alabama Department Of Human Resources - Guntersville, Alabama

Marshall County Alabama Department of Human Resources is a government office located at Address: 180 Bluff Rd, Guntersville, AL 35976. This office can be contacted by phone at 2565827100. For more information about the department and its services, you can visit their website at dhr.alabama.gov.

This department specializes in providing various human services to the residents of Marshall County, Alabama. Some of the services offered by the department include child welfare, adult protective services, and economic assistance programs. They are dedicated to helping individuals and families in need and work towards improving the quality of life for the community.

The Marshall County Alabama Department of Human Resources is wheelchair accessible, with a wheelchair accessible entrance and parking lot available for individuals with disabilities. This ensures that everyone has equal access to the department's services and facilities.

According to Google My Business, the Marshall County Alabama Department of Human Resources has received 34 reviews from the public, with an average rating of 1.6/5. While the rating may not be the highest, it is important to note that every individual's experience with the department may vary. It is recommended to contact the department directly for specific inquiries or concerns.

Reviews of Marshall County Alabama Department Of Human Resources

Lena j

1/5

The lady on the phone was so rude!!!! That is unnecessary about an applicant I just filled about telling me wrong county and that someone have called me and they haven’t called or mentioned anything about it. She wanted to be so rude about it that it took a little of her time.

Becky Pate

1/5

This place needs to be sued and the workers are so rude and telling me that I’m unfit for a mother and telling my husband he is a unfit dad and you try talk to them and they don’t listen to you because they on going on what people say when you make reports I think this place should be shut down the workers should be shut down and they make me cry and made me sign the papers and I didn’t want to sign them and going on reports that happened long long time ago

Brittany

1/5

If I could give them zero stars I would. I’ve been back-and-forth for over a month now and I can’t get a single person to give me a correct answer or have my caseworker call me back. I have a 10 month old child and we’ve been without food and not until my final and last visit did they tell me of the food banks in the area which do no good because I’ve been the whole month Scrambling to make ends meet. My daughter has special diet restrictions and some of the things she needs are not offered at a food bank. I’ve asked to speak to a supervisor just for them to hang up the phone and then to never call me back. I was simply trying to transfer from another state and didn’t think it would be too much of an issue. And lo and behold they canceled and denied my application without even telling me. This place is very unprofessional and never listen to what you have to say. When I ask for emergency assistance because I have a child and we don’t have any food they told me “sorry I don’t know what to tell you” if you are on disability, pregnant, or A parent with children they are supposed to allow you to have emergency funds to buy food. The staff is unacceptable.

Jeremy D

5/5

Diana was so great. This is all new to me. I lost my mother in 19' lost my job of 20 yrs. I was left with my wonderful mentally disabled sister and 76 yr old Vietnam vet dad who has cancer. Then last year had A BAD Accident. 4 weeks in trauma unit.She helped me immensely with food assistancenow I'm just praying for a miracle for insurance of some kind because i have devoted my life o take care of my sister who is 42 but about 6 or 7 in her head. Also taking care of my father who is 76 Vietnam veteran and has bad health.
She Even took to tell me how I might be able to find a program to get insurance and really could use any help. Because i also have sometjing wrong and the medicine is very expensive. She didn't make me feel ashamed. Just wanted to help. It was very appreciated. Anyone who reads please pray for me Jeremy Dean and my sister Angie Dean and dad Larry Dean. praying for a blessing! thanks

Raven Frost

1/5

One star is the only option or it would be zero I get being busy and short staffed but just blatantly ignoring the phone and not returning voicemails at all is just uncalled for they don’t care they are getting payed by the hour. I’m really upset I never write reviews but this needs to be addressed.

Ashley Johnson

1/5

It is so hard to get a hold of anyone in the office. You can leave voice mail after voice mail and no one ever calls you back. Even after you give them all the correct information that they have asked for or needed to return your call. It has been exactly 2 weeks about 30 calls and 3 voice mails and still nothing. Not even a letter in the mail. How are you suppose to get help or know if what important information you sent in to them in the mail has even been received.

Pam Drexler

1/5

Called about concern over my 93 yr old Mother a week after I reported case, DHR asked for my number, and never heard back. Called 4 days ago and left message with caseworker and the prompt said she would return call within 48 hours, never happened. Called back and spoke with an intake worker, and she said, no, there’s no such thing as them calling u back in 48 hours( when that’s what the recording said). She claimed that DHR wasn’t gonna tell me anything about my Mom, even tho DHR asked for my phone number, and I reported an elder neglect case. They act like they don’t care at DHR. Rude people answering phone!!

Star Mora

1/5

to bad i cant give double 00000 stars when it comes to DHR i swear to you i have only meet one there my entire life whom was good her name is SHALIYRIC she is no longer there. but when it comes to Shiela Wolfe the case worker and her supervisors well they do not care what the child wants or they are not even interested in the childs best being. the GAL is no good either her name is Melody Pate..... there was 2 girl's who was happy and had everything they wanted and needed only thing is the Safety plan was not rich so they pulled them from a home where they had there own bed and was in a room just to be put in a foster home where she was messed with the time before the foster home is very small has very lot of kid's and ot to mention cameras inside the home everywhere the older child gets threatend all the time that they will take her phone is she dont start putting on a fake that she is happy there the little one gets told she will get her tail busted if she crys they was also told that they should be happy they are there they have a million dollars in there safe this this and that and that are they serioulsly wanted to be raised in a trailor park and be raised up to be trash lord i can keep going also i want to know if these kids was so important to the system how come Shiela Wolfe had there case sense Nove and has yet to read all of there case notes sounds really fishy to me there is so many homes that would take children in and not ask for money from the Government i guess that is how SABRINA HAM0NDS has that million dollars in her safe right oh not to mention the 15 year old has the right to speak to the judge and tell them how they feel and where they want to be yet was told she is not allowed to speak to the Judge this system fails kids everyday and it is a shame