Muriel H. Moore Child Development Center - Waterbury, Connecticut

yesirel E.

Wouldn't recommend this school. I had a 2 & 3 year old in here. Everything was good the first year. I was super satisfied with how much my kids were learning. Fine, the following year is where the nightmare starts. I receive a phone call while I'm at work, saying that my 3 year old had to be picked up because there was an incident in the class and my child was hurt. Now you can imagine how pissed off I am. I'm working to provide and these people call me to tell me that my son needs to be picked up because a teacher had him by the arm & he ended up with It dislocated. Seriously Then the misbehaving at home starts,due to them always being short on staff, therefore they end up with different teachers or in different classes. There's a reason why they say kids need estability. The office staff is okay except for one named Sharne. Really bad attitude and very very rude. As of my other child I really have no complaints, I guess because she's been in the same class for the past 2 years and with the same teachers.

mal C.

In February of 2017, I hand delivered my application for my 2 children to a director on site. This director said my children were all set and would have spots secured for care beginning in August 2017. Do the math, I was 6 months ahead of the ball game to ensure my children would be taken care of. Nervous of the time gap, I called in April to confirm everything was all set and was told a 2nd time that the kids had spots starting in August and were all set. I enjoyed my summer knowing the kids had a place secured for daycare. July came and I called again to inquire about orientation. I was told my kids in fact DO NOT have a spot and on top of it that their application was not on file. Where did these applications that I hand delivered with private information on them go? They said they were going to "call applicants at the end of July" to discuss space. For a family expecting to start in August, a call in July is completely unfair. As a teacher, this would have left me 2 weeks to find 2 open spots for daycare which is impossible since places book and have waiting lists 3-6 months before the start of each school year. Infuriating.

On top of it all, the people I kept getting transferred to were unapologetic, defensive, and completely inconsiderate to the fact that 2 children have nowhere to go with only 2 weeks notice. I kept being told so and so "will call you back" multiple times, with no call.

I'm left wondering, If this is how they treated us, Lord knows how they treat the kids and other situations. It just felt like a deceitful hot mess and I will gladly scramble like a frantic chicken to make other arrangements so my kids can be somewhere with more respect, compassion, organization, and who follow through for 2 hard working parents who did everything right in the process from day 1 and didn't deserve any of this.

Alyssa F.

In the beginning everything was ok but now I later realized the staff is very rude and there is a cut off time of 930 which I understand completely except for the fact that my kids have missed days of daycare that I still have to pay for for only 20 seconds after 930 !!! And I have seen due to favoritism the staff let's other parents in with kids after 930 cut off!! Also my kids have had many incident reports and my youngest son always is being switched around to different classes daily which is very unstable for him because he gets scared going into a different class a the time not knowing who the teachers or children are !!! With that being said I will be looking for somewhere else !

Heather J.

Great school, my son loved his teachers they were awesome would definitely recommend this place.

Shadea H.

Wonderful place to bring your children specially during the summer time. Staff is nice and polite

Tiombe O.

So far so good

Marie M.

Johannie C.