ShopRite of Cromwell - Cromwell, Connecticut

joefigluizzi

Store is going backwards. Customer service is less than stellar. Deli is very bad. Stood at the fish department and was ignored. Way too long on the store reset. Carts in the aisles. Didn't see any supervision of workers. Some good cashiers, some with no personality. Family has been shopping at ShopRite for over fifty years. Getting bigger does translate into better. Perhaps the family should consider downsizing. Spending less and less each week.

Backyard C.

Slowest deli east of the Mississippi. 25 minutes for 1 item with only 2 people ahead of me. With the exception of one gentleman that works there, seems like everyone else is bothered by you coming to the deli for sliced meats fresh. This is the job you chose. Productivity is at a snails pace. Order two days ahead if you are trying to make it a quick trip. Hire some younger quicker people.

Lyndsey R.

I hate to even have to say it but the deli is the worst experience ever. The older gentleman that works there is slower than molasses. The woman asks if the slice is good and doesn’t quite change it. It’s like they’re moving so slow in hopes you’ll give up or buy the awful pre sliced selection. Which I would get if it wasn’t the thickest options ever.

Scott J.

At my visit to your Deli today I asked for my cheese to be cut thick . Clerk said this is thick and wrapped it . Poor customer service. I cannot separate the cheese pieces at all.I shop on Sunday due to my work schedule but I will consider shopping at a different store where the customer counts.

Marvelous K. B. (. L.

One of my favorite grocery stores in the area. There's always cashiers to check out customers, which is important to me because I do not prefer self-checkout. Also,
the produce and meats are fresh. The prices are relatively the same as most grocery stores in the area. However, I find them a lot less pricier than Stop & Shop.

Tino A.

This is a beautiful grocery store filled with incredibly good food! I felt like I was in a Whole Foods store. Their Bakery puts out insanely beautiful incredibly tasting cakes! They are so inexpensive and definitely give professional Bakers a run for their money for looks and tastes and price!! If you need a cake for catering for any occasion go here before any other professional places that will cost you twice as much!!

Jessica C.

I had gone in to order a 1/2 sheet cake on Saturday for Sunday. I ordered the type of cake/filling I wanted with the Disney picture. As far as decorations/colors on it- I just asked that it look nice and match (I’m not picky). This is what I received! Beautiful and so delicious!! They did an excellent job!!

GRK N.

This store is generally always clean, well-stocked and the staff is friendly. The reason why I've come online to score a 2 today is because for the last few months, there have been just a few flies around the artisan bread station. I was just there the other day, and as I opened the glass doors to grab a loaf, at least 10 flew at my face from all directions. As I screamed and jumped back, loads more were flying out and flying all over and around the different loaves. I tried calling the store, but nobody was answering their 860 number, as per Google so here I am, writing a review.

In all fairness, I thought to myself, I better call the manager over to see this first-hand but the more I thought about it, HOW IS IT THAT NOBODY HAS NOTICED THIS PROBLEM? It's not normal. It's not sanitary. It's not acceptable and most importantly, it shouldn't be happening.

Can someone please fix this problem? Otherwise, just wrap the bread, after baking or come up with a solution!!!

I have added 2 more stars since I've revisited the store. The bread situation has been rectified. I have been back a handful of times and never see anything flying around anymore. Bread is fresh and baked daily. Happy this was corrected and looking forward to buying from there again!