Tutor Time of Murrieta - Murrieta, California

Angie M.

Very disappointing experience in enrolling my daughter. They are very unorganized and staff does not communicate well within their staff at all. I had turned everything in on a Monday 1/6 and let them know I was going through RCOE and front desk lady said everything looks good and she will take care of it all with RCOE once they email her and said that she will have my daughter start on Monday 1/13 and to come on Friday 1/10 to meet the teacher with my daughter before her first day. We showed up that Friday and met the teacher. We said our goodbyes and teacher said she will see us on January 13th as scheduled and we said perfect. We left and 20 mins later, the director contacts my husband and tells him that they can’t enroll our daughter as they miscounted and we also didn’t pay the enrollment fee. First off I was not asked for my card information at all and figured maybe they collect it on the first day? As a business it’s their responsibility is to guide the client through the process, not mine. I would have been happy to have paid. Called director and explained how disappointed I was with everything and this is within days of my daughter starting and now I have to look for care elsewhere. She seemed understanding and apologetic and said she may be able to get her in to take a place of a child who is expected to leave soon and she can start on 1/27 but will call me the in a week to confirm. Told her ok that’s great. A week almost goes by and I don’t hear anything so I called and they told me that she confirmed with the director that my daughter will start 1/27 and let me know what to bring for my daughter, backpack, clothes etc and that I will just have to pay the fee on her first day which i said i can pay now but she assured me that i could pay on her first day. Then few days goes by and RCOE contacts me stating they just got off the phone with their staff to confirm my daughter start date and the staff told her they don’t have space for my daughter until SUMMER! At this point I was so upset I decided to not even continue trying to get my daughter in at this school. If this is how it is before even starting school, I can’t imagine how the experience would have been like if my child would have started. So I went ahead and enrolled her elsewhere and the process was way smoother. To make things worse, on 1/27 I received an email from tutor time stating that they were excited to have my daughter join them that day and sent me a link to pay the fee! Very confusing and highly disappointed with tutor time, they gave me so much stress that as a parent I don’t need. Hope they change for the better.

Dani G.

The care that Tutor Time in Murrieta gives my daughter is incredible. She’s super attached to us. But they make sure she is as comfortable as possible. Super response, we needed to start care with only 3 days notice and they made it happen! Really grateful to everyone here. Thank you

Gabriella V.

My daughter just started day care in the toddler classroom and I am beyond happy with the quality of care and the school itself. I love that they use brightwheel to keep parents in the loop. I was so nervous as this is my daughter’s first child care setting but being able to see every time she eats, sleeps or has a diaper change on the app as well as photos of her throughout the day is the next best thing to being beside her. The staff is so friendly and caring. I’ve never been made to feel bad for asking about my daughters day or any other questions/concerns I have!

Esmeralda O.

Such an awesome experience!!! My daughter arrived at 6 months old and she stayed until she was almost 2 years old. She would have stayed the entire time if we hadn't been required to move.

The staff took amazing and balanced care of my daughter. They were kind yet gave her firm direction when she needed it. She has grown tremendously thanks to the Staff at Tutor Time. I can't thank them enough for the peace of mind they gave me knowing that my daughter was in safe and caring hands.

A B.

The best of all the Tutor Time facilities my child attended (and we’ve been to 3). The cleanest facility with great COVID / hygiene protocols in place. Hands down the BEST teachers, friendliest staff and director. Miss Carla and Miss Neisha are the best teachers we could’ve ever been blessed with. I feel like they really connected well with my son. This last year during the pandemic they seriously saved our family since my husband and I are essential workers and couldn’t stay home with our son. Not only were they able to stay open during the pandemic, they re-opened up their private Kindergarten. Unlike most of the country, my son was able to have a (somewhat) normal 2020 school year since he was able to attend Kindergarten in person. I feel confident he’ll be able to thrive in 1st grade this fall and I am forever grateful.

Tasha E.

My son was enrolled in the Preschool Program with Mrs. Carla and Ms. Kori from September 2020 to August 2021 and it was the best possible experience my son could have had. I am so glad we found this opportunity. The front staff was amazing and especially all of the teachers!!!! I would recommend this to anyone that wants a curriculum followed as well as lots of arts and crafts and outdoor time on their huge playground. If it wasn't a 30 minute drive I would have enrolled him in their Kindergarten program! My son is SO far ahead in his class right now which is kind of a bummer, but I am thanfkul that Tutor Time taught him well. He STILL talks about his teachers here and it's been two weeks at his new school.

Oscar E.

My son was enrolled for 2 months, as our baby sitter was unable to watch him anymore. We found Tutor time and I must say, I am very happy with how everything went. Oscar is 2years old and was watched by Ms. Ariel and Ms.Sarah, they did a wonderful job with him. They are attentive, respond to messages, give us updates and plenty of pictures. We pulled him out as we now have his grandma is now available to watch him. If we ever need a daycare center again, I will 100% go to Tutor Time, I highly recommend and really appreciate the extra mile they went with our son.

Maria A.

My boys just started at Tutor time and I have to say I am completely and utterly greatly appreciative of all the staff at tutor time. Our first day was worrisome for me since my 18 month old cries with people he doesn’t know. I was not at ease while leaving but within minutes of arriving at work I was receiving updates of how he was doing and photos. This gave me a peace of mind that I was so thankful for. My 4 year old who is in preschool was absolutely happy and loved his class he did not want to come home. One way I knew the teacher went above and beyond is in just day 1 they already knew his weaknesses in math and advised me on how to help him. Mrs Ania the assistant director is absolutely amazing and worked with us to get us enrolled when I needed care. Mrs Carla, Mrs Ashley and Mrs Lisa and all the staff thank you for caring for our children like you do.