Windsor Rosewood Care Center - Pleasant Hill, California

Wes R.

Great place for short term and long term care, the staff is great very nice and helpful. Not going to lie the food can use improvement some times it's really good and a lot of times it's gross however I'm not here for the food and they let you order stuff and bring it to your room. As for the care is worth five stars

Kelly D. M.

My mom has been here for a year, LOVES the nurses and the food! As one of the person just posted “people go here to die” is SO ridiculous! There aren’t ANY negatives in a year since she’s been there. She can socialize, get picked up and taken out by family and friends. We can hang out with her whenever we want in her room or out on the patio and the place is VERY clean! She’s 90 and still a spitfire she just can’t walk due to breaking her hip. Us 3 adult children are comfortable and happy because she is safe, very well taken care of and she likes it there.
Sincerely,
Kelly Del Monte (daughter)

M G.

Windsor Rosewood an Honest Review

Any place will have its ups and downs and every resident has their own needs. I have been around a few different care homes and can ultimately say Windsor Rosewood Care Center is a good care center. My loved one has been here for 4 years. Issues have been minimal and the ones that have come up have been addressed in a timely manner. Communication and being involved in the residents care is essential. Growing pains are bound to happen but the staff truly embodies the ability to work as team. Not just with each other but with family members too.

Every single staff member, nurse, CNA, RT, physical therapist and speech therapist cares about the residents greatly. They consistently go above and beyond for the residents and family members.

The staff will share fun and funny stories about my loved one and things they have noticed about her personality. They love to see her laugh and enjoy having conversation with her. They care when her mood is low and know that brushing her hair, styling is a certain way or spending an extra few minutes and helping her put on the "pretty smelling lotion" will bring a smile to her face.

The nursing staff does have a lot on their plates every day and are only human. They are in charge of caring for more people then we could ever imagine. I do wish that the administration would work out a way to have a floater to help with the work load the nurses and CNAs have. Sometimes an extra pair of hands is all it takes to help things run a little more smoothly.

The carehome offers fun interactive events like puppet shows, garden parties and movie nights to name a few.

They have two garden areas to enjoy.

There are family dinner nights as well as other family bonding activities.

Every night I am able to go to sleep knowing my loved one is being cared for and is safe. I appreciate every member of the staff at Windsor. I don't think they get enough recognition for all they do for our loved ones.

pan C.

DO NOT SEND YOUR LOVED ONE HERE OR THEY WILL DIE!
The NEGLECT FOR THE PATIENTS HERE IS ASTONISHING! My aunt basically signed a death sentence by coming here. Please DO NOT FALL FOR THE FAKE positive reviews!!!! My aunt would consistently get ignored and would never get attention when she pressed her CALL BUTTON! I and múltiple family members had to physically got out and get a nurse to change her until the nurse got FED up and taught us how to clean her. Keep YOUR LOVED ONES IN A HOSPITAL NOT HERE FOR THE SAKE OF THEIR HEALTH AND SANITY! This is not a place for rehabilitation this is a place where people go to DIE! The social worker who kept up with my aunt had to change one of the nurses who would interact with her BECAUSE HE WAS ABUSIVE and ROUGH when it came to cleaning her infected wounds. PLEASE DO YOUR RESEARCH AND TAKE YOUR FAMILY MEMBER TO A BETTER PLACE AND NOT IN CLOSENESS OUT OF CONVENIENCE! Save yourself the funeral expenses and keep Your loved one ALIVE PLEASE !!!!

mary G.

Windsor Rosewood Skilled Nursing is an amazing facility with great leadership! Staff and admin are both caring and invested in providing great customer service. If you are looking for a skilled nursing facility this is the place to be. You need to tour, meet the team and I am positive that you will have an outstanding experience.

matt T.

My mother in law is finally getting the care she needs and seems healthy and happy there. The staff is caring , ,professional and very friendly. I would highly recommend Windsor Rosewood Care Center to anyone. I’m glad she’s there.

Time H.

I wish I could have 0 rate for this. This facility should be review by authorities. The long term care is a place that you don’t let your self let alone your helpless loved ones. Negligence even can’t describe it. Literally no physical care, emotional support I even find some of the LVN’s try to shush the crying resident. If you have an open wound or tube that is the worst place to be. My heart just shattered to see them in sad environment physically and emotionally. The smell you can’t handle it. You can see that the residents has not been clean well forget about shower. No regulation on infection control. I even have seen cockroach through the hall when the night shift food cart left there. No proper training. I have never seen a facility like this in my life time. How can a human treat a human like this? This place should be reviewed by the state. Please don’t put your loved ones here. I called it the HOUSE OF MISERY! Where is value and dignity of a human go I will not forget the beautiful souls that I met there while I was working for few times. I am so sorry for them.

Leticia L. S.

A loved one was sent here from the hospital. While waiting my sister in law saw a rat run across the hallway right in front her. When I got there, all the patients I saw looked dirty. As if no showers or any kind of hygiene what so ever. It was disgusting, disturbing and sad all at the same time. Needless to say. We DID NOT leave our loved one there. I will be contacting better business bereau and heath authorities.